RulaReviews of rula.com

Scheduling with my provider and interacting with the patient portal are nightmares. I keep getting emails that my appts have been canceled but when I look at the portal they’ve been scheduled for a time I don’t agree to. I’m close to going to a different provider because this is such a pain.

Happy with the service of the counselor . I experienced bringing back the confidence on myself.

Amazing therapist! So compassionate and knows how to approach my daughter in a way that makes her comfortable enough to open up. I’ve seen so much improvement in my daughter’s mood and mental state. Thank you!

Very good listener. Gives very good advice.

Billing is horrible and impossible to reach. The company is absolutely not concerned about customer support and does not respond in a timely manner to calls or messages. They acquired a new billing policy (maybe as a result of changing companies) in January and as a results charged my personal account over $1k in fees with no warning even though I had (confirmed by their billing team) applicable medical insurance during this period that covered all but a $25 co-pay. The service and the therapy is helpful but their business model is absolutely not patient focused. Therapist is awesome.

Therapist really listens to my needs and helps me develop a strategy to resolve life challenges

So far the experience has been excellent! I was able to match with a therapist who is a great match for me, ease of scheduling, and accessing the zoom calls. I just haven’t received any bills from the provider or my insurance so that’s still to be rated.

I'm really happy with the therapist I'm seeing. She really feels like someone I can talk to about my problems and gives me great advice on what I can do.