Customer
Therapist is great! Rula not so much.
My therapist, Antoine, is amazing! The only reason I did not give a 5 is because Rula itself struggles with being responsive when one calls the line for operational/billing issues.

Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingMental Health · Newark, Delaware
Excellent

Mental Health · Lancaster, California
Excellent

Mental Health · New York, New York
Excellent

Mental Health
Excellent
4,972 approved reviews, newest moderated first
Customer
My therapist, Antoine, is amazing! The only reason I did not give a 5 is because Rula itself struggles with being responsive when one calls the line for operational/billing issues.
ABIGAIL L.
My therapist is amazing, but Rula's system for getting to my therapist is extremely bad. It stresses me out taking several steps just to get to my appointment when it used to only take two simple steps. If Rula could please fix this it would be a better experience for everyone.
DULCE Z.
I highly recommend Rula they are super professional and the service is great.
PAUL S.
Dr. Angie is incredible! Dr. Angie has changed my life for the better. She is so down to earth and relatable. This is my first time seeking therapy. It has been life changing. Thank you so much Dr. Angie!!!
Mia
Amazing therapist. Relatively easy to reschedule.
Maddie
I have had a lot of therapy. I would highly advise against booking anyone on the Rula platform. Quite frankly, I am not certain that the therapist I had should be in practice, and is a danger to any patients they have. I am lucky that I have had a wide experience with therapists, I would be completely turned off of therapy if this had been my first experience. I'm not certain my therapist has even... read a therapy book. I haven't read that many myself, but I can without a doubt say I was more knowledgeable and had more insight in reading 1-2 books and listening to a few therapy podcasts. Customer support was very unhelpful the many ways I contacted them. It's such a shame that a service that exists to help people is a disservice to mental health and cannot take accountability and responsibility, and correct the damage they inflict. Beware.
Response from RulaMay 21, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. We’ll follow up with you directly.
HEIDI E.
The therapist I have really meets my needs
CAROLE A.
I'm finally getting my links for my meetings, on time. with Path I had to call in and request link every time