RulaReviews of rula.com

Ms. Darling has a great vibe for therapy. I feel better after our session and her “homework” strategies are helpful.

He was very good, and compassionate.

What I thought was going to be great and help my mental health situation"" ABSOLUTELY DID NOT. I had to cancel my appointment because I could get home in time to jump onto my meeting, so I did the right thing and TEXTED my son called therapist to let her know this .She then tells me she understands and to reschedule. But unfortunately my schedule and her schedule what not lining up. So I said no thank this probably isn't for me. IN MY HEAD I'M SAYING THIS SHOULDN'T BE THIS HARD SO IT'S DEFINITELY NOT FOR ME. ALL SUDDEN I GET CHARGED $99 WHICH ALL MY CHARGES GOT TO GET APPROVED THROUGH ME IT'S HOW I HAVE IT SET UP I DIDN'T EVEN SEE THIS THERAPIST DIDN'T EVEN SPEAK TO HER THE ONLY CONVERSATION I HAD WITH THIS LADY WAS THAT I COULD NOT MAKE IT TO OUR SESSION AND THEY ARE TRYING THEIR HARDEST TO GET THEIR $99 OUT OF MY ACCOUNT WHICH IS JUST NOT GOING TO HAPPEN RIGHT THERE THEY JUST SHOWED ME THAT THEY'RE MONEY HUNGRY AND THEY DON'T GIVE A DAMN ABOUT THE PATIENCE HOW COULD YOU CHARGE ME FOR SOMETHING THAT I NEVER EVEN WENT THROUGH WITH BUT YOU UNDERSTOOD THAT I COULDN'T MAKE IT TOTAL BULL.. BEWARE JUST ANOTHER COMPANY TRYING TO BANK OFF PEOPLE THAT THEY THINK DON'T KNOW NO BETTER. FORTUNATELY FOR ME I'VE BEEN WORKING THE MEDICAL FIELD 24 YEARS I DO BILLING I KNOW THE DEAL IF I WAS IN ESTABLISHED PATIENT AND I CANCELED YEAH YOU CAN CHARGE ME BUT IT WASN'T EVEN A ESTABLISHED PATIENT YET SO WHAT GIVES THEM THE RIGHT SHAME ON YOU RULER. PLEASE BE ADVISED I DO NOT CARE FOR ANY FEEDBACKS HOW I FEEL AND WHAT I SAY IS WHAT IT IS THANK YOU AND HAVE A GOOD DAY.

I’m using Rula for family therapy with a family member. The price is reasonable. But the therapy isn't the best. The first therapist was biased against one of us. The second therapist quit on us. The third one has cancelled meetings and talks more than she listens. And there is no consistency in their treatment methods. It seems like a free for all and like the therapists are not well vetted.

At first I was very skeptical about therapy and opening up to another individual that is a stranger to me and my world. I was incapacitated with a tornado of emotions when I did decide to come. Damaris was such a lovely and empatethic person to meet and talk to. Some people just listen to respond right away with a preconceived idea/retort, she really listens. She takes the time for you to let the emotions explode, you to process, you to feel safe, and then guides you with knowledge and advice. This process helps you grow and be clearer about yourself/your emotions. Therapy is such a good tool, and Rula is the way to go! Better yet, just talk to Damaris!

With out a doubt the worst company I have ever delt with. Company stated they would only bill $39 per therapy session and did so for 11 sessions. Then the company deducted $668 from account with absolutely no warning. After that went back to charging $39 fro 2 sessions after which they then charged $640 and then 2 weeks later $178. Called several times expressed concern and was informed this was due to deductible. While the deductible was understood it was NEVER agreed to for deductible to be automatically pulled from an account. The agreement was for just $39 a visit. This company pulled funds from a young college student who reached out for mental health to only have them take all of there funds. 2 weeks later we still can not get the originally signed financial agreement. Rula stated they would refund if there was a new card on file. Provided new card data and very very very clearly stated I did not authorize the full payment to come out of the account. Rula then deducted several small amounts to total the deductible originally taken. This company is disgusting and atrocious in how they treat customers. Does nothing to individuals. Not to mention when a person is seeking help they lie offer help and then take all there money with ZERO warning. How does this help someone struggling? this hurts people so much more. DO NOT USE RULA EVER!!!!!

I find this platform's approach to patient privacy and confidentiality deeply concerning. The ability of therapists to share patient notes with one another raises serious privacy concerns and makes me question whether patients can truly start fresh when switching therapists. I am also troubled by the fact that therapists can apparently cancel appointments or discontinue services without any prior discussion or explanation to the patient. I personally had a very disappointing experience with Richard Kepple. He canceled appointments without any advance notice, discussion, or explanation of what had gone wrong. I found this extremely unprofessional, particularly given the sensitive nature of therapy and the importance of trust and communication. During our sessions, I also felt that he was not genuinely listening. He spent much of the time writing, appeared distracted, and offered very little meaningful input or engagement. Overall, I felt unheard and that he had little interest in understanding or addressing my concerns. Therapy requires trust, attentiveness, professionalism, and respect for patient confidentiality. Unfortunately, my experience with both the platform and this therapist fell far short of those expectations.

I really appreciate how quick and easy it is to keep my appointments and to cancel or reschedule them. I’ve had to go through channels before of explanations to desks and this is effortless.