Sheila H.
Rula is incredibly easy to use and I…
Rula is incredibly easy to use and I have never had any problems connecting with my therapist. I am very happy with this provider.

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Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Mental Health
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4,972 approved reviews, newest moderated first
Sheila H.
Rula is incredibly easy to use and I have never had any problems connecting with my therapist. I am very happy with this provider.
Consumer
This app was very easy to use and I had many counselors to choose from. I got to pick a time for an appointment and then it auto saved following weekly appointments so I didn’t have to stress about follow up care. It was so easy. I got to talk with a counselor two days after I signed up!
Sharon H.
Rich is a good listener and compassionate that shows lots of both natural and spiritual wisdom, That I like and need.
palmermasonryyahoo.com
My doctor was very straightforward and when I would run off of task, he would bring me back when I had difficulty signing on. He was patient even though he said we’ll talk again a week from now I I told him I’d be out of town and he said call back later on that day so he was really great, so thank you.
Michael "Daisuke" F.
My Therapist is charming, cordial and highly professional. She is focused on doing a complete assessment of my PTSD problems. I genuinely appreciate her candor, warmth and support.
Jennifer
When I was looking for a therapist on my insurance's website, this was the only number I called where I spoke to a live person who immediately connected me to a therapist. He asked about my needs, then gave me several choices to pick from. At the end of the phone call, I had an appointment set up within a week.
KeyPuncher
Good selection of Care. Each provider I have interacted with has been really great. The profiles on Rula make choosing someone for care a process that allows you to find someone that fits you. I do wish it provided a way to filter based on multiple specialties, but I was able to choose well based on the profiles.
ryandlc
My former therapist lied about me stating I had multiple no shows and requested to have me reassigned to a new therapist after we had been meeting for about 2 months. All I had done was reschedule my appointments due to conflicts in my schedule with work. When I informed Rula and filed a complaint, nothing was done other than continuously offering me a new therapist. I was given no follow up information as to how the situation was handled I had to reach out for an update, just to be asked once again if I wanted to reschedule with a new therapist. Lots of unprofessionalism at hand with this company and I won’t be returning as a client.
Response from RulaOct 2, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.