Liana G.
Questions are not answered
I sent a message to my daughter's therapist with a few questions. His answer was short and did not answer all my questions. This feels as there is lack of interest in the case or unwilling to give feedback or context.
Response from RulaOct 22, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.