Derrick A.
Right therapist, right time.
Happened to be paired with the right therapist, and has truly made a difference.

Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Claim this listingMental Health · Newark, Delaware
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Mental Health · New York, New York
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Mental Health
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4,972 approved reviews, newest moderated first
Derrick A.
Happened to be paired with the right therapist, and has truly made a difference.
Richard G.
We attempted to get assistance for my daughter. First let me say missed appoints were due to miscommunication by both the therapist and my family. But after three attempts, we had no help for my daughter and my credit card was charged three times. Six months later, we have a charge for $12.32 on my email. Support cannot find out who charged it, or why.
Response from RulaJan 10, 2025
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
paul N.
I definitely recommend using Rula
Consumer
At first zoom therapy seemed like it wouldn’t work for me but I needed a consistent time after normal office hours. Rula has been great at scheduling and I really like my therapist.
Michael D.
Rula is a scam company. I am a therapist hired by RULA. They have given me no clients. I’ve emailed about 10 times requesting to “quit” and requesting to have my profile removed. They NEVER respond to me. Therapists… be cautious, run the other way.
Response from RulaJan 9, 2025
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Nell G.
My experience with this company was very well needed very positive and very helpful with Developing better priorities and doing the things that allow me to put me first. It also has helped me to understand some of the triggers that were causing me stress so I can manage it much better
Roslyn C.
I am so impressed with Rula! I was formerly paying for my therapy sessions out of pocket because my mental health is a top priority for me. I've been paying out of pocket for years. My therapist is not with Kaiser, who is my medical provider. Rula made it possible this calendar year! The paperwork (all online) was easy to navigate. I felt like everything was safe and protected (all my personal information). All communication with Rula was quick and clear - they even texted me at one point when I had a specific question. And the text came with a "human voice" rather than an automated response. Even more impressed!! I had my first official session yesterday, and the check in was easy, and for the first time in 10 years, my medical insurance is covering my mental health appointments!!! I AM SO THANKFUL!!
R. E.
It was easy for me to find a Christian Counselor and set up sessions online.