Lorrie Y.
Run fast! They charge more than they should.
These people try to charge you full price even though the provider is in network with the insurance company. Highly recommend against using them as they try to make you pay more than you should! Run away from this company fast and do not look back! Absolutely horrible customer service.
Response from RulaJan 16, 2025
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.



