Tawana D.
Very knowledgeable and caring therapist…
Very knowledgeable and caring therapist and psychiatrist. I look forward to my weekly appointments.

Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Mental Health
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4,972 approved reviews, newest moderated first
Tawana D.
Very knowledgeable and caring therapist and psychiatrist. I look forward to my weekly appointments.
L.l.
Website is user friendly and therapist responds quickly
Anna V.
it’s silly that i can’t go in a schedule another appointment with my therapist without it being categorized as an intake appointment. the number of unnecessary emails i get is also insane. i don’t need three reminders, one is enough. the number of emails is honestly my biggest complaint. but my experience with my therapist has been great so far.
Response from RulaApr 28, 2025
Thank you for taking the time to share your experience with us. We are always working to improve patient experience, and your feedback is extremely valuable in helping us continue to do that.
GD
I wish I could give them negative rating. They claim to treat people for anxiety but their customer service is so pathetic that it adds to the patient’s anxiety. I have been trying to get my records sent to my DR and it’s been almost a week of trying to contact them without any response. I need these reports urgently so that my DR can prescribe medicines. This is pathetic.
Response from RulaApr 1, 2025
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Vicki R.
Jerimee is awesome!!! Very kind and a great listener. Able to really hear what I’m trying to express
Timothy S.
Have had a great experience with this service for therapy. The support has been good, and the providers have been wonderful. The system works pretty well, and while I probably would've preferred in-person, this has led me to work with people I never could have otherwise.
Jeanie W.
Excellent therapist who listen well and has advised me in the right direction towards my goals
Consumer
Finding a therapist can be daunting, especially for someone who hasn’t ever taken such a critical step in their life. However, once I got connected to Rula, it was so easy and very efficient. I really appreciate that I was able to look through therapist and pick on my own. I would recommend this platform to anybody looking for therapy.