Mary G.
Easy
It’s very easy. Not expensive and I don’t have to miss work.

Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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4,972 approved reviews, newest moderated first
Mary G.
It’s very easy. Not expensive and I don’t have to miss work.
Cher
My therapist is great but it's too many hoops to go through to send messages directly to the therapist if I need to change the appointment or cancel it. She is compassionate and has good listening skills.
Miguel T.
This is a virtual therapy platform that is straight to the point. No fluff, no extra stuff. Just find a therapist that fits your needs, here is the cost, here are reminders. Boom!
Nicole W.
Jaqueline is the third therapist I’ve spoken to you in my life. From the first appointment, I knew she would be my last. She is great at making it a judgment, free zone, safe place, somewhere you can be open and speak your mind and get honest, third-party perspective, honest situation; something you might not be able to get in your personal life. She has a lot of great tips and strategies to help you through the tough times you may be going thorough emotionally or mentally. I’m going to keep going back as long we Jaqueline is there.
Catherine
This is the first time I have ever done any counseling using Zoom and an online service. I found it to be very easy and very complete. I chose the counselor I wanted from a list of many with great information. It was a perfect match and I will continue.
S. P.
Great service. It’s been very easy and refreshing to try out a few different providers before I finally landed on one that I feel comfortable with. Thank you!
E. D.
Through my experience with my therapist I felt heard which allowed me to build a sense of trust that became the foundation for meaningful growth and self-awareness. I am truly grateful for the support and space to explore and evolve.
Tracey H.
As a patient seeking help due to stress, RULA has added to that stress due to a lack of follow up, being unable to speak to someone to receive the documentation my employer and disability insurance requires. I have had an extremely awful experience because of this and my stress levels have increased.
Response from RulaJun 12, 2025
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. If you are open to it, we would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.