RulaReviews of rula.com

I really like how easy it is to connect with my provider since it’s online, it makes taking therapy anywhere easy. My provider has been great at helping me with my many problems as well.

The flexibility of contact with my therapist always catering to my busy schedules. Always giving me tools and advise on how to deal with issues that I’ve been dealing with and overcoming emotions that effect me throughout my daily life.

It was easy to find care and pay for your care. I found a great therapist and it's really easy to adjust my schedule through their site when needed.

I was able to find a good match by switching therapists. The bios made it easy to find someone with qualities I’d hope to connect with. My current therapist has been amazing. She is consistent to meet up yet flexible for our time/day for visits. Meeting over video still feels authentic.

I had a terrible experience with Rula Health and therapist Khamila Li. I showed up on time for my scheduled session, waited for 10 minutes, and the therapist never appeared — then the session was ended on their side. Despite this, I was charged $99 for an appointment that never happened. I reached out multiple times for a refund and got no response or accountability from Rula. The complete lack of professionalism and empathy is deeply disappointing, especially from a company that claims to support mental health. If you value reliability, compassion, and integrity, look elsewhere.

Our experience with RULA has been excellent. I appreciate the ease of use while navigating the system: finding a therapist, setting up appointments, checking in for appoitments, accessing letter/notes, communicating with therapist in between sessions, etc. has been simple. The therapist and staff are highly professional and efficient. I recommended RULA to a friend and she was very grateful as well. I will continue to use the resource for my family and friends.

I’m going to get help

My 20-year-old son was told by Rula (Path Mental Health) that his therapy copay was $32 per session. After 13 visits, Rula suddenly tried to withdraw over $1,200 from his account without warning. When we called, Rula said there was “no issue” and told my son to contact his insurance. United Healthcare confirmed Rula had miscalculated the cost — it should’ve been $129.38 per session, not $32. Instead of taking responsibility, Rula blamed my son for not knowing his deductible and now threatens to send him to collections for their own mistake. Their billing department was disorganized, dismissive, and unprofessional, even after my son followed their instructions for me to speak on his behalf. This company’s handling of billing and communication is negligent and unethical. They should have caught the error after the first few visits — not after 13. I strongly advise others to be cautious and double-check every charge from Rula before trusting them with your billing information