RuffleButts / RuggedButtsReviews of rufflebutts.com

I was truly blown away by the customer service I received! Marcus was a joy to speak with (which is rare in the CS industry!) and was incredibly helpful with my predicament. He was gracious and solved our issue right away with kindness and understanding. I don't usually leave reviews, but this was just a wonderful experience.

Wonderful company! I had a delivery problem with my order and "chatted" online with Summer. She was fantastic and totally solved the problem. It is great to know that their customer service is as good as their adorable kids' clothes!

I called customer service today and spoke with Marcus. I have never had a more helpful representative in my life. He was so helpful and kind and resolved my issue very quickly. Thanks for much for all your help Marcus. Annette

Every Easter, I buy my family bathing suits for the upcoming season. I started purchasing from Ruffle/Rugged Butts a few years ago. Their suits are such good quality, they last all season against the roughness of salt water, chlorine, and toddlers! I’ve only ever called customer service once and Marcus was perfect. I wish I could steal him away to provide customer service training to the world!

I always purchase from RuffleButts and not only do they have the cutest clothes. They also have the BEST customer service I am always so impressed when I call in with an issue. They are attentive and always so kind. Customer support is so important for a company. Thank you rufflebutts

I ordered two bathing suits- girls size 5 and boys size 8. They arrived today and I am so impressed with the quality and the design. I was initially concerned about the length of time to ship to Canada but they arrived in 2 weeks without any issues. The customer service team provided outstanding support and communication throughout the process. Will definitely order from Ruffle Butts again !!!

I was so very happy with my customer service from Marcus today. I had an incomplete order due to my own error and was frustrated that could not correct it myslef. Marcus was a pleasure to work with and never let on that he was anything but happy to assist. My order is complete and am so excited to give special gift to my "new" great neice coming in June 2024.

Excellent customer service. Responsive, quick, and very pleasant to deal with.