RuffleButts / RuggedButtsReviews of rufflebutts.com

Customer service is amazing!

What amazing and fast service! I sent a note to the chat and received a response in less then a minute. Was able to get my question answered. Appreciate the quick and friendly customer service.

We received a swimsuit with no bottoms and the customer service at Ruffled Butts was exceptional. We had a replacement in no time. My girls have numerous suits at this point and all are great quality, comfortable and cute. Definitely recommend this company and their product.

I ordered plaid button ups for my boys (4 and 6) along with the matching dress for my little peanut. The size 6 was on back order so, it shipped separately. It was quick to ship, but I never received it. USPS marked it delivered, but I didn’t get it. I reached out to customer service and they were quick to respond and come to a resolution. They sent out a replacement shirt right away and I received it in 2 business days - JUST in time for school pictures! I shop RuffleButts because the quality is superb. I will continue to shop because the customer service is even better.

Wonderful company, amazing Swimsuits! Our family loves Ruffle Butts! We had an issue with one of my daughters suits getting bleached by a very chlorinated pool at a water park, I reached out to Ruffle Butts and got a response so quickly. They replaced the suit free and sent it out that day! We are customer ls for life ❤️

I have been stuck on an automatic, very irritating robo cell phone message system from this company ? Despite contacting customer service and bring assured i would b removed from that list ! Do not order from them or you will b cursed with the same fate!!!!

I had a wonderful first time experience with this company. Great customer service and I will be buying more for my granddaughter from RuffleButts!!

I've been buying RuffleButts for the last few years since my son was born and now I have a newborn daughter and can't stop buying clothes for her. She was a chunky baby so the size I ordered didn't fit. I called customer service to just discuss sizing and the exchange policy and the girl I spoke with was so kind. We talked for ten minutes about sizing and towards the end she sent me a label to mail my items back for an exchange. I cannot express how genuine and thoughtful the RuffleButts customer service team is. Looking forward to my exchange!