RuffleButts / RuggedButtsReviews of rufflebutts.com

I received excellent customer service from Karlea. Karlea was so friendly , professional and gave fantastic customer service. I would give her 10 stars if I could.

The customer service is exceptional, so friendly and accommodating! Their products are always top of the top! Thank you Ruflebutts!!

I’ve ordered several times and everything is always so cute and great quality! I love the rompers because they can last 2 seasons, sometimes longer. I’ve never needed customer service until today. I ordered some things from the Cyber Monday sale, and after I purchased them I realized I re-ordered something I just got a couple of weeks ago. I emailed customer service and asked if I could exchange the item before it was processed and they gladly accommodated me! They responded quickly and exchanged the item in my order, even though it was my error.

This company has THE BEST customer service. I made a mistake on my order and realized it after 5:00 on a Friday. I sent an email stating what I did wrong, with options for fixing and they got back with me over the weekend and fixed my order! Wow! I expected to be told it was my problem like bigger online operations. It felt like such personalized attention. I have been buying Rugged/RuffleButts for my grandchildren and for new parents for years and have never been disappointed!

RuffleButts has such amazing customer service, in addition to amazing quality clothes. I recently place an order during an amazing sale they were having, and at the time of order it said one of the items was on back order and would ship on a certain date. When that date rolled around I received an email from customer service stating that unfortunately the item will be further delayed. They apologized and offered for me to modify my order. I wasn’t in a rush and didn’t need to change my order but I really appreciate the communication and transparency. I will for sure be continuing to order from this company! First rate!

RuffleButts products are high quality and extremely fun. I have twin granddaughters and love to shop RuffleButts for them as well as gifts for new moms. Their customer service is fantastic as well.

Ruffle Butts provides everything I need, when shopping for affordable, high quality, and age appropriate clothing. It all started with toddler bathing suits…now? Holiday themed, casual mix and match, cotton knit, solids ready to wear for everyday or special events❤️

Got a very cute set of blue Jean overall shorts for my grandson but they were too small. It was a good while before my daughter got them back To me, but Rufflebutts immediately gave me my full refund. Wonderful customer service.