Rover.com | Pet SittingReviews of rover.com

excellent, expert sitter, easy top set up on short notice

Our dog Aggie has stayed with Kayley twice. She has been thoroughly spoiled both by Kayley and her partner Jason. We have full confidence in the way Aggie is cared for and we have peace of mind when we’re away Thank you SO,SO much xxxx

I’ve been a loyal Rover user for years and have used the platform with multiple pets without issues, until recently. We booked a last-minute sitter who was relatively new to Rover. We trusted her because Rover presents all sitters as vetted and safe. That turned out to be a mistake. She made several poor decisions that put our dog in an unsafe situation. When I discussed these concerns with Rover’s Trust & Safety team, instead of taking accountability or addressing the sitter’s inexperience, they permanently banned me from the platform without explanation. It’s clear Rover does not adequately vet their sitters, provides minimal accountability, and charges high service fees without ensuring basic safety or transparency. Their customer support is slow, scripted, and ultimately unhelpful. I’m deeply disappointed. I’ve spent thousands on Rover over the years, and this experience showed they care more about protecting their platform than protecting pets or loyal customers. Do not trust Rover with your pets.

Great dog and 5 Cats one a Bengal. Great place and vibe akin to visiting an Ashram : Canadian style in the Rain forest of British Columbia Ten days of relaxation with Boonchu and the 5 Felines. Great folks! Good definitely go back.

It's reliable and easy

Good as far as I know and don’t know what I’m reviewing to move notifications

To all dog owners becareful of the sittdrs on this app .Most of the sitters are just interested in getting money many of them.having mulitipme dogs.I left my dog with a sittwr she came back.ill thin When you comolain to.rover they oretend to help im.takung this further I paid 700 pounds upnfromt was going away foe a month I was getting bad feelings when I was away my dog could of died if I dudbt come back .rover is a scam app dont vet the sitters please dog owners ve aware not all these sitters like diogs but luv the money.

Rover has been an absolute nightmare. This is the third time I’ve had serious issues with their platform. My profile was deprioritized after losing “star” status, even though I provided correct information after Rover staff gave me wrong guidance. Now, my account is completely invisible, and I received no notice or explanation whatsoever. My account was bringing in real money, and this sudden disappearance has caused serious disruption to my livelihood. Customer service has been unhelpful, inconsistent, and dismissive. It feels like Rover doesn’t care at all about the sitters who rely on their platform to make a living. I am seriously considering moving my services to another app, and I strongly warn anyone thinking about using Rover to think twice. Lack of transparency, terrible communication, and repeated mishandling of accounts make this platform unreliable and frustrating. Do not trust Rover with your business if you actually want to earn money!