Rover.com | Pet Sitting Reviews | Read Customer Reviews of rover.com

Rover.com | Pet SittingReviews of rover.com

4.635,369 reviews
Pet Services

Rover.com | Pet Sitting

About Rover.com | Pet Sitting

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.

Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: rover.com
Website: rover.com
Category: Pet Services
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 17% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Pet Services

Call Write a review

Rover.com | Pet Sitting reviews

35,369 approved reviews, newest moderated first

carol
Oct 18, 2025
Very easy to use
Very easy to use
Report
Ken And C.
Oct 18, 2025
Sitter was awesome.
Sitter was awesome.
Report
Elisabeth G.
Oct 17, 2025
Merci Rover de n avoir permis de…
Merci Rover de n avoir permis de trouver une personne géniale pour s'occuper de nos 2 boules de poils pendant nos vacances. Rover.com est un site sérieux je recommande vivement.
Report
Michael
Oct 16, 2025
Do not book a sitter through their app
Book a sitter through their app. The sitter not showed. As per their help team" even though the sitter no showed they are allowed to still charge me $50, and that there is nothing they can do about beside me asking the sitter to please not scam me" definetly never using this app again. If you do use it, good luck.
Response from Rover.com | Pet SittingOct 16, 2025
Hello Michael, we're sorry to hear that this was your experience. While this is not typical of Rover, we take feedback seriously. Our goal is to ensure every user can book trusted pet care and have a great experience, and we regret that wasn’t the case for you. We’d love the chance to make it right and meet your expectations. Our 24/7 Rover Support team is always available at 888-453-7889. -Olivia
Report
Monique D.
Oct 16, 2025
I do not recommend this company
I do not recommend this company. A dog died because one of their sitters put a bark collar on the dog without owners permission and the dog got out and was running scared because of the collar. Dog was hit by a car and passed away. Disgusting!! I have no idea if that sitter is still employed by Rover.
Report
Kitty S.
Oct 16, 2025
So far I am coming up empty when I…
So far I am coming up empty when I attempt to get a booking with someone who is AVAILABLE according to the website and who does in home sitting. I have made four attempts in the last 24 hours and gotten three who have said they are not available either on the dates or for house sitting. The fourth one has not bothered to reply and I sent the message hours ago.
Response from Rover.com | Pet SittingOct 16, 2025
Hello, we are very sorry to hear that this has been your experience. While this is not the typical Rover experience, we take feedback seriously. If you need help with your sitter search, let us know, and we'd be happy to help. You can reach our Rover Support team at 888-453-7889. -Olivia
Report
Anon
Oct 16, 2025
Never again
I had one of their star sitters watch my dog recently. The sitter seemed nice, visited twice before the dates & my dog liked the sitter. We came home after 10 days and we have house damage of around $1200 to pay out because the sitter damaged various things in the home, as well as water damage.I cannot leave a review on the sitters profile because I am so angry & when asked about how the damage happened the sitter was very off and short.
Response from Rover.com | Pet SittingOct 16, 2025
Hello, we're sorry to hear that this was your experience with Rover. While this is not the typical Rover experience, we take feedback seriously. Our Trust & Safety Team continues to be available to support you 24/7 at 888-727-1140. Please don't hesitate to reach out to us if we can provide you with any further assistance. -Lexie
Report
Corey S.
Oct 15, 2025
How is no one eating Rovers lunch?
Rover takes a big chunk of the money involved in these transactions, and all they provide is what is truly the very worst app I am forced to keep on my phone. It's never gotten better the entire time I have again, been absolutely forced to use it. If there was an alternative it would be the highlight of my week to delete it.
Response from Rover.com | Pet SittingOct 16, 2025
Hi Corey, thank you for taking the time to provide us with your review. Pet sitters and dog walkers are the cornerstones of our business. We're here to provide ongoing support and to help each individual grow their business—and we’re in it for the long haul. These fees help us do that, along with facilitating Rover’s customer support, 24/7 trust and safety coverage, essential site maintenance, and product improvements. They also help cover benefits for sitters, including the costs of processing payments and ongoing promotion of sitters on Rover. Lastly, our service fees cover our Rover Guarantee reimbursement program, which provides peace of mind in case of unexpected injuries or damages. We appreciate your feedback and hear your concerns. If there is anything we can help clarify for you, don’t hesitate to reach out. Rover Support is available to you 24/7 at 888-453-7889. -Lexie
Report