Rover.com | Pet SittingReviews of rover.com

I think overall, Rover sucks! I must’ve reached out to 10 or so, one got back to me and said Rover was not used for finding a regular sitter, it took forever and or some did not even respond, when their calendar showed they ver available, but only to get a response stating otherwise! One had at least 10 dogs and was a very, very, very dirty house!!! No way, Jose!! One that I did use and like also did the same thing, acted as if they were there and would be there for what I seeking, but when I went to pick up my dog, the husband suggested that I continue my search because after he/she had time to think about it, they really aren’t on here for repeat/returning clients?! Hmmmm, exactly what I said, because I did indeed like them during the meet and greet, but after that, they sure rubbed me the wrong way and should not be doing this!

easy to use. Just need to get appointments in as soon as possible!

Found 2 candidates for dog day care, have had two experiences with one, both went great, and will try the other going forward to establish relationship with a couple providers. So far communication and service has worked as we had hoped.

Easy booking experience from start to finish. Great service. Will definitely use again- I had no idea this type of service was even available - a colleague mentioned it to me and I’m so glad she did!

I found two great sitters to help with my vacation with my dog. It was easy to use, fun to create a profile and provided good information to make me feel comfortable entrusting my dog with someone.

CRITICAL ANIMAL NEGLECT AND UNFAIR CONTRACT TERMS – AVOID ROVER I am writing this review to issue a severe safety warning to all pet owners using Rover.com. I booked a "sit-in" carer through their platform for my young kitten in Slough (SL3) while traveling overseas on vacation. The service provider completely abandoned her statutory duty of care, resulting in an active animal welfare crisis and major out-of-pocket financial damages.Severe Neglect & Animal Abuse: The Rover sitter confined my kitten to a small cage for 9 consecutive hours with no food, water, or litter tray, forcing her to soil her own bedding. She completely ignored care instructions and fed the kitten an entire bowl of high-sodium treats which she thought was dry cat food, risking fatal sodium poisoning. Property Abandonment & Key Theft: When confronted, the sitter ignored all urgent phone calls, abandoned the booking entirely, and fled the area with my physical house keys, leaving the kitten trapped alone inside. She explicitly ignored written instructions to leave the keys with a contact. Platform Emergency Line Failure: Rover's emergency helpline failed to provide a replacement sitter or coordinate emergency access for over 24 hours. This extreme delay forced me to coordinate a physical rescue from abroad, hiring an emergency locksmith to drill and change my locks to prevent the death of my pet. My kitten was immediately hospitalized under medical observation at Penstone Veterinary Clinic.Corporate Extortion & Unfair Contract Terms: While my kitten was trapped, Rover support emailed me demanding that I "increase my budget" before they would find a replacement. Now, Rover is officially relying on hidden policy exclusions (Claim #26937350, Clauses 2c and 2g) to deny reimbursement for the £240 locksmith invoice, falsely labeling it a "consequential loss."Rover is using unfair contract exemptions to shield itself from financial liability for an emergency life-saving rescue caused directly by its own platform failures and contractor negligence. This matter has been officially escalated to UK Trading Standards (Ref: CCA-7876677) and the Competition and Markets Authority (Ref: CMAE2601155). Avoid this platform at all costs if you care about the safety of your animals I have all evidence of correspondence with the sitter and with Rover.

Great experience on rover. Found a great sitter on one day notice to board my dog in her home. Drop off and pickup went smoothly. Got lots of photos of my dog while we were away. Less expensive than most other dog boarding places. Rover gives me peace of mind because the pet sitting is set up through a service that can be trusted. I would recommend rover to anyone needing a pet sitter!

The ap helped us so much. Multiple people were able to watch our pets at a price we could afford and it helped us find the perfect fit AND trust a stranger with our home and fur babies.