Rover.com | Pet SittingReviews of rover.com

Seit Cat in a Flat von Rover übernommen wurde, macht das Buchen keinen Spaß mehr... Zum einen, war mein Kater nach Umzug auf Rover ein Mischlingshund, dann ist die Seite mal auf englisch, manchmal auf deutsch. Was ich aber am schlechtesten finde ist, das meine Kreditkarte direkt nach Buchung belastet wurde. Bei Cat in a Flat wurde die Karte immer erst einen Tag vor Betreuungsbeginn belastet und ich musste auch am Ende der Betreuungszeit nicht noch mal extra bestätigen, das die Betreuung abgeschlossen ist und meine Betreuerin bezahlt werden soll. Dann habe ich am Tag meiner Rückkehr mehrere Mails von Rover bekommen, das mein Betreuungsservice beginnt (etwa 20 Tage zu spät...) und das meine Betreuerin versucht hat mich (vor Tagen) zu kontaktieren. Die in den Mails enthaltenen Links funktionierten auf meinem IPhone nicht. Also alles echt nicht toll... Zum Glück hatte ich meine Sitterin schon vor Rover.

Bryon took amazing care of my kitties. He spent time with them and made sure they were comfortable with his presence, letting them come to him and not forcing them to interact with him. My kitties loved having him around.

We are so grateful to have found Terry! While my husband and I were on vacation, we had incredible peace of mind knowing that Rowan was being so well cared for. Terry sent daily morning updates along with pictures, and we looked forward to them every day. It was such a comfort to see that Rowan was happy, healthy, and having a great time while we were away. Terry also took Rowan on daily walks and gave her plenty of attention and care. We highly recommend Terry to anyone looking for a trustworthy, caring, and communicative pet sitter. We will absolutely be using him again in the future!

We found a wonderful sitter on Rover. The APP makes it easy to stay in touch and receive daily pictures and updates

Quick and easy for me too use the app

My experience with Rover was excellent. The app was easy to use, offered a great selection of sitter options, and made it simple to find the right fit for my dog. Communication through the app was seamless, allowing me to stay connected and receive updates while I was away due to a family emergency. Overall, a very user-friendly platform that gave me peace of mind.

I have had both excellent experiences and one very bad experience with a house/dog sitter. I am waiting to see what the trust and safety team will do about my complaint on the very substandard sitter. The platform is easy to use, overall seems like a good resource but I would encourage scouring through the reviews on your potential sitter/walker. In the case of the substandard sitter, the reviews for dog walking were very good so a high star rating, but the housesitting with pet uniformly noted neglect. I did not see those before booking. My concerns were validated by my internal security footage after my return home. The complaint was been submitted to Rover 2 days ago and I was contacted by the trust and safety team requesting more details today.

There were so many choices in our area, even for cats, so we could be picky with who would be the best match for our cats. And, best of all, we found the most amazing couple who love our babies, and cared for them, as we do. We could not have been happier.