Susan
Was extremely pleased with our Rover…
Was extremely pleased with our Rover experience. Our selected pet sitter could not have been kinder and more welcoming

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing35,369 approved reviews, newest moderated first
Susan
Was extremely pleased with our Rover experience. Our selected pet sitter could not have been kinder and more welcoming
Colleen
Wonderful pet sitter. She took excellent care of my two cats and sent me pictures every day that we were away. Highly recommend and will definitely use Rover again when we travel.
Philanthy Paraschos G.
Kristen never fails to delight. Our Emma seems to regard Kristen and her family as an extension of her own family. She greets Kristen like an old friend and simply leaves my side without a backward glance. It kind of tugs at me heart that she is not even a bit hesitant to leave me!
Ankita
Great experience.
Jamie
I used a sitter for 2 nights that offered in home pet sitting. My dogs have been sick since I got them back and Rover has not addressed my concerns. I contacted Rover immediately after getting my dogs back and was told someone would get in touch with me. Never happened. I contaced Rover a second time, was told a case was opened and someone would contact me. Hasn't happened. I spent over $200 for them to be watched for 2 nights My dogs have been to the vet and are on 3 different medications due to either "getting into something, or been fed something other than their regular food" according to my vet. Now in addition to spending over $200 for "care" for my pet, I also have had to pay almost $400 for a vet bill. I would NEVER recommend using Rover due to their lack of response if something goes wrong.
Response from Rover.com | Pet SittingJul 12, 2026
Hi Jamie, we're sorry to hear that this was your experience with Rover and hope that your pets are recovering and doing well. While this is not the typical Rover experience, we take feedback seriously. Our Trust & Safety Team continues to be available to support you 24/7 at 888-727-1140. Please don't hesitate to reach out to us if we can provide you with any further assistance.-Lynn
Hayim
I had a horrific experience with Rover. When my dog was returned to me, he was covered in mold and urine, terrified, and severely sick. Despite needing immediate veterinary care, Rover’s customer support completely brushed off the situation and refused to assist with the vet bills. To make matters worse, another pet parent posted a review describing the exact same appalling treatment from this same sitter. Rover clearly does not vet its sitters or care about pet safety when things go terribly wrong.
Lisa
They were wonderful and caring to my pup. She has separation anxiety and took her a couple of days, but they earned her trust and she did fine.
Allison B.
Easy and reliable