Rachelle
Jonathan and Tonya were awesome with…
Jonathan and Tonya were awesome with our pup! He came home happy and tired from all the fun play time!

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Rachelle
Jonathan and Tonya were awesome with our pup! He came home happy and tired from all the fun play time!
Elizabeth
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Courtney H.
I had a sitter from Rover look after my dog for a week. Throughout the stay, I received regular updates telling me my dog was doing well, and the sitter seemed very happy with him. There was no indication that there were any issues. However, when I returned home, the sitter told me they had cancelled another booking I had made with them because their neighbours had complained that my dog had been barking non-stop. This came as a complete surprise, as nothing had been mentioned during the entire week. From my own experience, I find this difficult to believe. My dog has stayed with several other sitters, as well as friends and family, without any complaints about excessive barking. I also have cameras at home, and while he will bark if someone knocks on the door, he is not a dog that barks constantly. What upset me most was the lack of honesty and communication. If there had genuinely been a problem, I would have appreciated being told at the time rather than hearing about it only after the booking had ended. It left me feeling that some sitters may prioritise getting a 5-star review and completing the booking rather than being open about any issues that arise. I also feel that some sitters may not be suited to looking after dogs with normal behaviours like occasional barking or being energetic. Not every dog is perfectly quiet or sits still all day, and that’s something that should be expected when caring for dogs. Based on my experience, I won’t be using Rover again. I was left disappointed by the communication and felt I couldn’t fully trust the feedback I was receiving during my dog’s stay.
Response from Rover.com | Pet SittingJul 13, 2026
Courtney, we're sorry to hear that this was your experience with Rover. While this is not the typical Rover experience, we take feedback seriously. Our Trust & Safety Team continues to be available to support you 24/7 at 888-727-1140. Please don't hesitate to reach out to us if we can provide you with any further assistance. -Olivia
Sherri
Very easy to use. My dog seemed to do very well with the dog sitter. He is old, blind, deaf and anxious so I worry about him. He did very well. Rachel and Donald were top notch in taking care of my dog.
Jade
So we did a meet and great i should of gone with my gut instinct. We were due to leave the uk and go abroad for 8 days. Prior to us leaving we left our dog with the sitter. Within an hour we were getting messages saying she was unsettled and that her breathing was bad. The sitter kept calling my dog a he. And one minute my dog had breathing problems the next told not to rush back. Said she was going to put my dog in a crate. Was also told that she was in a flat on her own. It was in the middle of the uk heatwave. When we turned up she was not on her own she had multiple people in her flat. My dog was dehydrated and I cancelled the booking and had to travel 200 miles to leave my dog with a relative the day before I flew out. I am glad I did not leave my dog with this women. I cannot imagine leaving my dog with anyone from rover. Being our the country with a 6 hour time difference telling my dog was not breathing properly. My dog was hot and panting. Her nose was dry and she looked traumatised. I did get my money back. This sitter told me she had 7 years experience with dogs. She couldn't get my dogs name right or the sex.
Response from Rover.com | Pet SittingJul 12, 2026
Jade, we're sorry to hear that this was your experience. While this is not typical of Rover, we take feedback seriously. Our goal is to ensure every user can book trusted pet care and have a great experience, and we regret that wasn’t the case for you. We’d love the chance to make it right and meet your expectations. Our 24/7 Rover Support team is always available at 888-453-7889. -Olivia
Joselito
Rachel was great and will use Roger.com again.
customer
Rover was convenient and easy to use. I was able to find someone in my area to watch my dog. The match was perfect! Rover is a great resource!
Robin
Competent, caring and flexible sitters are part of Rover’s service, and the two sitters we’ve had with Rover have been wonderful.