Routine WellnessReviews of routinecos.com

Hair fell out more than before purchase. Tried keranique with excellent results. Tried to get refund to no avail. Contacted paypal 2 monthes ago and company just sent return info. Get this I have to pay to return. Run away from this company. Their customer service is horrible.

So far so good. I was so skeptical of buying this, but I honestly don’t understand the bad reviews! Since I started using this product about a month ago, my hair has stopped falling out and is no longer a dry frizzy mess! I’ve been very pleasantly surprised and plan to purchase again.

I’m almost through with my first bottles of shampoo, conditioner and hair serum. At first I noticed it made my hair very dry, but the conditioner helped put moisture back in. I don’t wash my hair every day..usually every 2-3 days so it’s taken a longer time to see how this would go. I have long hair that seemed to be thinning at the top so I tried this. I also use a biotin leave in conditioner from l’ange which I like. I don’t usually blow dry my hair, but I do straighten my hair around my face a little. That’s really it. Results?…I have noticed that my hair is falling out just as much, if not MORE than before. I thought maybe it was a trust the process thing, but I don’t think so anymore. My hair does not get dirty/oily as fast which I like, but it feels dryer overall (which the leave in conditioner I use helps with that). The amount of hair that came out collectively was thicker than a #2 pencil lead. No thank you. I think I’m done after this trial run.

Canadian Customers beware - the 30 day money back guarantee does not apply to us. No return no refund. I feel scammed. They said it was obviously stated. I don’t feel that’s true. Wouldn’t have purchased. Also. Many bad reviews are out there, suppressed on Facebook. Bad business practices.

I have been losing hair for the past three years and it started during Covid. I ordered tablets that I use and that have helped tremendously. Though they have helped I thought I would give this shampoo a try as well. I have used Routine four times and my hair is falling out in droves. I am so disappointed!!

Funny, not so funny! About 3 months after using routine shampoo and conditioner I noticed my very thin hair thinning even more at a super fast rate. I couldn’t figure it out because everything else was the same… vitamins, ect. No new meds. Same sleep… My hair has not only thinned, it has become exceptionally dry. I’m not going to use it ever again. I would suggest to anyone trying to be mindful of when they began the product and check in with their hair every week. Back to my wonderful Paul Mitchell extra body… looked great!

I have thinning hair. I finally decided to give this shampoo & conditioner. I went through the first set, followed instructions, and thought maybe it hasn’t been long enough. So I bought more. It’s been over a year. No change at all. My hair is still as thin as it was. It was definitely a waste of money. Another thing I forgot to mention was how my hair gets dirty faster since I’ve been using it. And I have “fly-away hair” so much more than I ever did before. It feels so thin and dry now.

If I could give this a zero I would. My hair is breaking where it never has before. It is falling out so much more than it ever has. People go to this shampoo for help yet it does exactly the opposite. They don't give your money back and you can't write a bad review on their FB or they'll block you like they did me. The BBB needs to look into this company. DO NOT BUY THIS PRODUCT.