ROSE FOREVERDiscover Forever Roses. Experience the beauty of long-lasting roses that never fade. Perfect for unforgettable gifts that last a lifetime, our preserved roses offer timeless elegance and make ideal gifts for any special occasion.
ROSE FOREVER (roseforever.com) has 78 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Anthony F.
everything was ok, customer care moves fast.
Response from ROSE FOREVERSep 17, 2025
Thank you for your feedback, Anthony! We’re glad to know everything went smoothly and that our customer care team was able to assist you quickly.
Hervé T.
Amazing products !
Response from ROSE FOREVERSep 17, 2025
We are happy to hear that you love our products and we truly appreciate your support.
ruben F.
Thank you so much! Perfect
Response from ROSE FOREVERSep 17, 2025
We are glad to hear that you love our roses!
Eva B.
I ordered from Rose Forever and I’m really happy with my purchase. The roses look stunning, just like fresh ones, and they last such a long time. The box is elegant and makes it a perfect gift. Delivery was quick and everything came well packaged. Definitely recommend!
Response from ROSE FOREVERSep 17, 2025
Hi Eva, we’re so glad you’re happy with your roses and delivery experience.
Raizy R.
product quality is poor. The "marble" rose box was actually a lightweight cardboard box with sticky paper over it with a marble design. It also has dried hot glue drippings on it. Additionally, the presentation is poor and I can't give it as a gift which is what i purchased it for. Lastly, they don't allow returns (no wonder why) and customer service does not pick up the phone.
Response from ROSE FOREVERSep 16, 2025
Hello Raizy, we’re truly sorry to hear that you’re not satisfied with the roses you received. This is not the experience we want for our customers, and we would like to make it right. Please reach out to us at [email protected] with your order details, and our team will be happy to investigate this further for you. Best, Rose Forever Team
Clifford
BUY ANYWHERE ELSE Paid for expedited shipping for Mother's Day- should have realized it was for Mothers Day 2026- arrived 4 days late. Of course the company will not accept any responsibility for this and they did not indicate that it would not be delivered on time however they have a statement in the fine print that they can not be he held responsible. Best part is they somehow get inquiries like mine sent to their competitor Rose Box NYC - wasting their time and mine. BUY from Costco or a REPUTABLE company... not this one As a follow up, the company did ultimately acknowledge the issue and refunded the shipping charge but it took far more effort than it should.
Response from ROSE FOREVERSep 16, 2025
We are truly sorry to hear about your experience and the delay in the delivery of your Mother’s Day order. We fully understand how disappointing it must have been, especially for such a meaningful occasion. While we strive to ship all orders on time, there are times when delays may occur, and we sincerely regret any frustration this has caused. We’re glad to know that the shipping fee was ultimately refunded, but we regret that it required additional effort on your part. Your feedback is very valuable to us, and we will use it to improve our communication and service moving forward. Thank you for bringing this to our attention, and we appreciate you giving us the opportunity to address your concern. Best, Rose Forever Team
Gayle B.
I ordered two sets of flowers and from start to finish my experience was not great. The link with Paypal seems to be confused and changed the shipping address to my address (this was a Mother's Day Gift)... the next order accidently was for 2 orders of the same product for my mother-in-law. In addition, I paid extra for Mother's Day shipping. After realizing my mistakes, I contacted customer service with regards to the wrong shipping address and double order. Customer service was quick to correct the shipping address; however they couldn't correct the double order even though I requested it well within their policy window. Anyway, the worst part is it showed up yesterday 5/14/2025... I tried contacting Customer service several times and was ghosted. I just want shipping refunded as I paid extra for on time shipping. The roses didn't even get to the shipper until 5/12/2025 (Monday after Mother's Day), even though I got a shipping update the same day. So, they packed it up but never took it to the post office. I am told the flowers are beautiful, so therefore the 2 stars, but I will NEVER use this company again. I am very understanding and get that this company was probably overwhelmed with the YouTube ads & Mother's Day, but you have to own up to your mistakes. I believe this owner is in over their head. Best to go with a bigger more established company.
Response from ROSE FOREVERSep 16, 2025
Hello Gayle, we are truly sorry to hear about your experience and the issues you encountered with your Mother’s Day orders. We sincerely apologize for the frustration caused by the duplicate order, the shipping address error, and the delayed delivery despite paying for expedited service. We understand how important this gift was and how disappointing it must have been when it did not arrive as expected. While we’re glad to know that your recipient enjoyed the flowers, we take full accountability for not meeting your expectations with customer service and shipping. Please be assured that your feedback has been shared with our team so we can address the concerns you raised and improve our processes moving forward. Thank you for bringing this to our attention, and again, we are truly sorry for the inconvenience. Best, Rose Forever New York
David L.
Order flowers for Mother's Day and, of course, just like most of the reviews here, they haven't been delivered and are still awaiting pickup status. Yes, paid extra for the Mother's Day shipping. At this point, I'm unsure if I will be getting the flowers, so just stay away from this company and trust what people say here.
Response from ROSE FOREVERSep 16, 2025
Hi David, we are truly sorry to hear about your experience and we completely understand your frustration, especially with such an important occasion as Mother’s Day. Please know that all orders are arranged within our processing timeframe and handed over to the courier on schedule; however, once in the courier’s hands, unexpected delays may unfortunately occur. Please be assured that your feedback has been shared with our team so we can address the concerns you raised and improve our processes moving forward. Thank you for bringing this to our attention, and again, we are truly sorry for the inconvenience. Best, Rose Forever New York
