Discover Forever Roses. Experience the beauty of long-lasting roses that never fade. Perfect for unforgettable gifts that last a lifetime, our preserved roses offer timeless elegance and make ideal gifts for any special occasion.
ROSE FOREVER (roseforever.com) has 78 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
Also known as
roseforever.com
Website
roseforever.com
Category
Home & Garden Services
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
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The company replied to 100% of reviews.
Latest
Most recent review: September 2026.
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Poor quality. Roses arrived falling apart. I asked for a refund and they wanted to return 1/2. They fought the refund every step of the way. ZERO STARS. I never left a review when it happened so leaving it now. Apparently, I'm not the only one. Companies like this shouldn't stay in business.
Response from ROSE FOREVERSep 28, 2026
We’re very sorry to hear about your experience and regret that your roses did not arrive in the condition you expected.
We would appreciate the opportunity to look into your order and review what happened. However, we’re unable to locate your order based on the information provided in this review.
Could you please provide us with your order number and the name used to place the order? Once we have these details, we’ll be happy to review your case and assist you further.
Best,
Rose Forever Team
CF
Commander F.
Unwanted Subscription
At checkout, the Rose Forever NY did sneak in a subscription that wasn't obvious to me. After three months of my purchase, my wife asked me about a $29 charge that was recurring on my credit card. I had no clue until I went back to their website and read the small print. Yes, I do take some blame, but a responsible and reputable business should not do business this way. I'll not buy anything from them again, and you shouldn't either.
Response from ROSE FOREVERJun 16, 2026
Thank you for sharing your feedback. We sincerely apologize for any confusion and frustration regarding the subscription charge.
We understand your concerns and would like to clarify that our subscription option is presented during the checkout process and requires customer selection before enrollment. However, we recognize that your experience did not meet your expectations, and we appreciate your feedback as it helps us improve the clarity of our services.
Please know that we take customer satisfaction seriously. We would be happy to review your account and assist you with your concerns, including confirming the status of your subscription and discussing any available resolution. Kindly reach out to us directly with your order details so we can further assist you.
We appreciate your past support and hope to have the opportunity to provide you with a better experience in the future.
Best regards,
Rose Forever NY Customer Support
DA
Daniel
Not on time as advertised
Not on time as advertised. Paid more for Mother’s Day shipping and it arrived two days late. Not even close. It also did not contain the card that was supposed to be included. I would try another company as I have had better luck with those
Response from ROSE FOREVERMay 19, 2026
We sincerely apologize that your order did not arrive on time, especially for such an important occasion as Mother’s Day. We completely understand how disappointing this must have been after paying for expedited holiday shipping. We are also very sorry to hear that the card was missing from the package.
Your feedback is truly appreciated, and we understand your frustration. Please know that we are continuously working to improve both our delivery experience and quality checks to prevent situations like this from happening again. Thank you for giving us the opportunity to serve you, and we genuinely regret that we did not meet your expectations this time.
Best,
Rose Forever Team
GW
Grace W.
My husband purchased Roses for Xmas
My husband purchased Roses for Xmas . We are first learning the system signed us up for a 29.99 monthly membership completely with out our knowledge . Four months later 120.00 dollars later we see these charges on our credit card . Customer service is a scam , the website definitely tricks you and they will not refund our money . The roses are in a cheap white card board box . Absolutely not worth 250.00 dollars . DO NOT BUY !! Fighting these charges with our bank
Response from ROSE FOREVERApr 24, 2026
We’re truly sorry to hear about your experience and understand how concerning unexpected charges can be. This is certainly not the experience we want for our customers.
We would like to clarify that the Rose+ membership is an optional selection during checkout, which provides discounted pricing and free shipping on the order. That said, we understand how this may have caused confusion.
As part of our effort to resolve your concern, we have already processed refunds for the March and April subscription charges. Please allow a few business days for the refunded amounts to reflect on your account, depending on your bank’s processing time.
If there is anything further you would like us to review or assist you with, please don’t hesitate to reach out to us directly. We are here to help and would be glad to assist further.
NS
niv S.
I ordered in advance for valentine's…
I ordered in advance for valentine's day as part of there promotion to recieve them on valentine's day. They showed up 4 days late. Obviously not happy I reached out the day after valentine's day to cancel my order I hadn't recieved. They refuse to refund and have a different excuse and explanation on every email. Even worse then them no being delivered on time was what I recieved once they were delivered. So embarrassing! They look so cheap and have some sort of chemical perfume smell that can't be tolerated. DO NOT order from this company!
Response from ROSE FOREVERMar 18, 2026
We sincerely apologize for the delay with your delivery. While we work closely with our shipping partners, delivery timeframes are unfortunately outside of our direct control once the order has been dispatched.
That said, we completely understand your frustration, especially given the importance of the occasion. As a gesture of goodwill, we will be processing a refund for the shipping delay.
We truly appreciate your understanding and patience, and we remain committed to improving your experience with us.
Best,
Rose Forever Team
NA
Nicholas A.
Their service is a difficult to cancel subscription scam
The packaging was cheap looking. Their subscription service is a scam. They make it very difficult to cancel. Magically, if you want to order, you can, but to do anything else, you have to login . They do not send new Forgot Password link as they say so logging into an account becomes impossible. They have nobody return phone calls or e-mails.
Response from ROSE FOREVERMar 12, 2026
Thank you for sharing your feedback, NIcholas. We are truly sorry to hear about your experience and the frustration this situation has caused.
Please know that our intention is always to provide a smooth ordering and account experience for our customers, and we sincerely apologize if this was not the case for you. Our subscription service is optional and can be canceled at any time through the account settings or with the assistance of our support team.
We also apologize if you had difficulty accessing your account or did not receive a password reset email. In some cases, these emails may be filtered into spam or junk folders. Additionally, our support team responds to inquiries in the order they are received, and during high-volume periods there may be slight delays.
We would truly appreciate the opportunity to make this right for you. Please reach out to us again with your order details so we can further assist you and resolve this matter as quickly as possible. Your feedback is very important to us, and we are always working to improve our service.
MD
Marlene D.
Charging for items you didn't buy
The product is nice, but they keep charging for fees that I have no clue about. They charged me $29, and another for $3 with no explanation or even a receipt of the charges. This is fraudulent practice.
Response from ROSE FOREVERFeb 26, 2026
Hello Marlene, thank you for bringing this to our attention. We are truly sorry to hear about the confusion regarding the additional charges, and we completely understand how concerning that must feel.
Please allow us to clarify. The $29 charge typically reflects the monthly membership fee that is agreed to at checkout when you place your order. This program provides exclusive discounts such as 10% additional discount, special pricing, and free shipping. The $3 charge is generally associated with a trial or add-on service linked to that membership enrollment. Both charges are outlined during the checkout process before the order is finalized.
That said, we never want any of our customers to feel misled or unsure about a charge. If the membership was added unintentionally, please reach out to us directly with your order details so we can review your account, provide a detailed breakdown of the charges, and assist you accordingly — including canceling the membership to prevent any future billing.
We take concerns like this very seriously, and fraudulent practices are absolutely not something we engage in. Our goal is always to be transparent and provide value to our customers. We appreciate the opportunity to clarify and resolve this for you.
DC
Demaris C.
Don't buy roses from this company
Package was not delivered within 5 business days as advertised, so I had to order some more permanent roses on Amazon that were better and for less so my wife would have flowers on Valentines day. Once their's arrived three days late they would not send a return label to refund my money. Next time you want to buy these type of roses go to Amazon or Costco to save money and get it same day or next day.
Response from ROSE FOREVERFeb 23, 2026
Hello Demaris, we sincerely apologize for the frustration and disappointment this experience has caused you, especially given how important Valentine’s Day is. We truly understand how meaningful it was for your wife to receive her flowers on time.
Upon reviewing your order, we see that the free standard shipping option was selected at checkout. This shipping method typically takes 3–5 business days for delivery and may take up to 7 business days depending on the destination and courier handling times.
For Valentine’s Day, we also offer multiple shipping options, including free standard shipping and expedited shipping, which is specifically designed for faster delivery during peak periods. Delivery timelines can vary based on the option selected.
That said, we completely understand how disappointing delays can be, especially during special occasions. We truly regret that your order did not arrive within your expected timeframe and that this led you to seek an alternative.
If you would be open to it, we would appreciate the opportunity to review your order further and see how we can assist. Please feel free to contact our support team directly with your order number so we can personally look into this matter.
We value your feedback and remain committed to improving our service and communication moving forward.
Best,
Rose Forever Team
