ROSE FOREVERReviews of roseforever.com

Response from ROSE FOREVERSep 16, 2025

Hi Latonia, we’re truly sorry for the delay and the frustration this has caused. Please know that once a package is handed to the courier, tracking updates may take some time to appear, depending on when the courier scans it at their next facility. We are happy to inform you that we have process shipping refund for this order. Please be assured that your feedback has been shared with our team so we can address the concerns you raised and improve our processes moving forward. Thank you for bringing this to our attention, and again, we are truly sorry for the inconvenience.

Response from ROSE FOREVERMay 29, 2024

Hi M Harrison, We are truly sorry to hear about your experience. Unfortunately, shipping delays can occasionally occur when delivering to Great Britain, and we regret that your order arrived late for Mother's Day. During this busy period, our customer service team was overwhelmed, which regrettably caused a delay in our response to your emails. We apologize for the inconvenience this has caused. We genuinely appreciate your understanding and hope that despite the delay, you are still enjoying the flowers. Your satisfaction is very important to us, and we hope to serve you better in the future. Best regards, Rose Forever Team