RoccatReviews of roccat.com

J'ai eu un petit defaut materiel et le service Roccat très professionnels a pris les chose en mains rapidement. Je recommande leurs matériels et leurs service après ventes sont aux top.

This one star is for product review. Roocat Synd Buds Air. What a total disappointment. I owned many Roocat mouses and still use them very happy with them as they are perfect fit for my hand. I've decide to get wirless ear buds from you. First pair i got stoped charging after one month of usage, got replacement but unfortunately they also stop working after 2 months, one of buds stop playing sound. No matter what i've tried to fix they don't work. The 20 hrs play time is a marketing grab in real time its only 5 hrs and if you dont use bass boost. The finish quality for £89.99 is poor, they at least could be painted with gloss black. Looking to get wireless headset but we will see.

Roccat dachte ich wollte ein defekten Headset an sie schicken damit ich ein neues bekomme, ich habe in der E-Mail ganz klar gesagt das ich es zurückgeben wollte weil es mir nicht gefällt. Und dann noch in dem Retourenschein den ich bekommen habe stand das ich 50€ zahlen musste wegen Zoll. Deshalb habe ich mein Headset auf eBay verkauft weil es sich mehr lohnte anstatt das alles zu machen.

Great support. I accidentally broke the microphone of my headset. Got a new microphone for free.

Quick response, easy replacement of defective device

Fast, honest, easy

The answer of the staff was quick (2-3days). The answer was well described and thus there wasn't any confusion.

I’ve only had the best experiences with Roccat. A great service. I’m very satisfied.