RoccatROCCAT® is a Turtle Beach brand that designs stunning PC peripherals engineered to give gamers the ultimate competitive advantage. Led by former esports pro and founder Rene Korte, ROCCAT® has become a pioneering PC gaming accessories manufacturer. Whether you are a professional esports athlete, hardcore gamer, casual player, or just starting out, EXPERIENCE PRECISION with Turtle Beach’s official PC gaming accessories brand.
Roccat (roccat.com) has 397 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Christopher P.
I purchased a Vulcan 121 close to a year ago. Emailed the company because I had lost my wrist rest, and was inquiring on how to purchase a replacement. They just sent me one out for free. Plus I have a mouse, and headset from Roccat, and love them all.
Robert W.
They honored their lifetime guarantee and replaced my broken mouse with a brand new one. They did this in a very timely fashion.
Guest
Firstly the products are great that's a given. But where Roccat excel beyond other competing companies is with customer service and looking after you, going above and beyond what I would expect from any tech company.
Nikolaj
Fast Response, Quick solution for the problem found.
Zoe
Great product and very helpful customer service!
Rob
Mouse did not work correctly out of the box. Dongle did not work but mouse did work wired. Seems the software is either a bit buggy or very poor documentation. Kudos to customer service for sending new dongle.
Célia C.
J'ai eu un soucis de câble usbC 6 mois après l'achat de ma souris. Le service client m'en a renvoyé un en quelque jour. Je n'ai jamais vu un service client aussi qualitatif. Bravo ! La souris que j'ai acheté est top je ne pourrais plus m'en passer.
Thomas T.
Great support
