RoccatReviews of roccat.com

J'ai acheté un AMO 100, le problème c'est que Roccat se foutent de la gueule de ces clients, 2 mois après la fin de la garantie je constate que plusieurs touche ne fonctionne plus simultanément (alors que j'en ai pris soin) j'ai contacté Roccat, il m'ont dit qu'il s'excusait de me vendre un produit avec un défaut (hors je ne suis pas le seul à avoir eu le même soucis) et me propose uniquement un bon de -15% pour la prochaine commande comme si j'avais envie d'aller racheter une autre M E R D E chez eux, Roccat plus jamais

Excelente servicio técnico.

The scroll wheel would skip when going up and down. Roccat had no problem replacing my mouse after trying the steps provided first. They had me take a photo of mouse, cable, and cut cable the take another picture. Sent me a replacement and it's been awesome.

I contacted their customer service, since I couldnt find a replacement mic in EU on their website. They offered me a new one sent to my address, FREE of charge! This is how to make customers come back!

My Kone Pro Air scroll wheel developed that common problem where it scrolls the wrong way frequently. After jumping through many hoops, I was able to secure a replacement from Roccat. Now, just months later, my replacement has the same problem. These are trash mice and Roccat knows it, but they keep selling them anyway.

I had a problem with keycaps on my roccat keyboard, they were really quick and professional to solve my issue. Best support ever

My headset stopped working. The support has responded quickly to my request. It turned out that the transmitter was broken. I received a new one immediately. Now the headset works perfectly again.

I needed a new transmitter for my Roccat Elo Air headphones 🎧 and they immediately accommodated me 🤩 thank you very much and keep up the great service!