Stid
Top product and awesome support
The stuff they do is rock solid and perfect for gaming and more and their support is just awesome , best support I ever had so far !

ROCCAT® is a Turtle Beach brand that designs stunning PC peripherals engineered to give gamers the ultimate competitive advantage. Led by former esports pro and founder Rene Korte, ROCCAT® has become a pioneering PC gaming accessories manufacturer. Whether you are a professional esports athlete, hardcore gamer, casual player, or just starting out, EXPERIENCE PRECISION with Turtle Beach’s official PC gaming accessories brand.
Roccat (roccat.com) has 397 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Stid
The stuff they do is rock solid and perfect for gaming and more and their support is just awesome , best support I ever had so far !
Thanasis I.
Bravo to customer support, they help me instantly without troubles, I guess you get what you pay premium quality of keyboard and also premium quality of support.
Ralf
Great customer service. Had a broken mic. Got a replacement. And was delivered fast
Davie
I love this keyboard! I have been using my Roccat for over a year, and now all other keyboards just feel sub-par. There was a cosmetic defect in 2 of the keys and Roccat went above and beyond making it right for me. phenomenal product excellent service fair price can't ask for much more!
Guido De P.
Support is great
Monica
The product is good-looking and the functions are great although the price is a little bit high. The keyboard I board has key cap peeling issues but the customer service is nice and quick. So overall a great experience.
Austin
Fast and high quality customer support
Vanjo C.
1st Purchase - May 2019 (amazon) What - ROCCAT Vulcan 100 Issue: Often used keys non responsive or double presses when tapping it repeatedly to get it to work RMA request - Jan 2021 Refunded and purchased like for like at another store (box.co.uk) - Jan 2021 Issue: exactly same issue as first keyboard. RMA request - May 2022 Poor quality of keyboards.
Response from RoccatNov 15, 2022
Hey, it is unfortunate to hear that you experienced the same issue twice on the Vulcan 100. Please be aware that your keyboard which you purchased in January 2021 is still under warranty. In order to claim the warranty, please get in touch with your retailer to arrange an exchange. We regret that we were unable to resolve this for you through our Tech Support channel. If you have further concerns, we invite you to reply to the most recent e-mail from our Tech Support team. Sincerely, Your ROCCAT Support Team