RoRo is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Audem G.
I went through the process to get on a prescription (blood work etc.) and paid a hundred bucks to Ro only to find out my insurance wouldn't cover it at the end. Ro told me I could pay $900 to $1,500 a month for it out of pocket. I feel scammed out of $100!!!!!
Angela D.
I had a prescription for a generic equivalent of Yaz. This medication did wonders to treat my debilitating PMDD and periods. Everything was going well until they refused to ship me pills on time. Now, I am facing a 2 week gap in treatment. When I complained, Modern Fertility/Ro passive aggressively canceled my treatment without even notifying me. So now the new the pills won't even be sent in March. Please avoid this wreckless and destructive company. They need a baby box at their office so that the patients they screw over can leave them the results.
Prefer not to L.
If I could give zero stars I would. My experience in the beginning was great. However, it turned from a pleasant experience to a pain working with their patient advocate team. I was told three different times that the medication was sent to my pharmacy. Each time I called my pharmacy multiple times and was informed no prescription was on record for me. Each time I messaged and or called Ro for help. I was told in the same day I would receive a call back from a manger however I did not receive a call. My experience with the patient advocate team started Feb 1,2023 and today is Feb 15, 2023, these are enough days to get this resolved.
Pupple
They used COVID to sell amphetamines online. Now they are DEEP trouble so they are changing tactics. BEWARE!
Uncle S.
Going to your Dr is easier than dealing with these folks. First had to send a Pic ID, wait 24 hrs, Then set up a Phone call with a 'Dr' and wait another 24 hours this in when I said Cancel my order and called My Dr. Very disgusted Never again. I ended up going to Friday Plans. No ID No Dr call. 100mg Viagara for $2 a pill. Roman wanted $6 for 50mg. Friday Plans delivered in 3days.Real Generic Viagara No BS.
Ralf S.
They did not accept their own overnight shipment because UPS could not deliver my blood samples as Roman was “ON VACATION”, well into January. Unbelievable how unprofessional this organization treats your blood samples; mine are now worthless since days later they still don’t know where they are. Got my $ refunded and a lame apology even though they have no idea days later what the root cause was. My time doing 2 days of sampling is time I’ll never get back. Buyer beware. Move on to somewhere else. This organization clearly doesn’t have processes in place to handle people’s medical information.
M B.
Their 'resident medical director' claims to be an expert in sexual health. He is an Internist. He is NOT Board Certified in Internal Medicine. He had not practiced medicine in some 15-18 years before his SON opened this company.
Keough J.
Amazing medicine and excellent customer service thanks!
