elizabeth M.
I wish you had a phone # for better…
I wish you had a phone # for better communication.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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elizabeth M.
I wish you had a phone # for better communication.
Janet C.
The process was relatively easy and the site seems legitimate. But the pricing is dicey - I already saw a second charge for some kind of subscription in addition to the monthly charge! I find that very questionable and now I’m seeing reviews that the billing process is not consistent. I’m not thrilled.
Marybeth
Quick easy, kind and thorough interactions with the MD. I was treated with respect. Very simple process with quick replies. Loved this!!
Katlyn L.
First of all, you can find a GLP-1 without insurance for WAY cheaper than this place. I’m talking like $89 a month for a year with no membership fees. Every time I was having communication with one of my providers here, They would just exit the chat. And I would have to start the entire process over again with somewhat brand new. He said you don’t have a choice when you talk, so if you have been dealing with the same doctor, they will just randomly give you to another. Considering that they charge $150 membership fee, this is INSANE. Not once did they bothered to actually look at my medical records, assuming they knew more about my body than my doctors or I did. I was with them for MONTHS. If you actually want to go with a good company, they are a little bit pricey, but NOOM is the absolute best. This is more so if you are wanting to change your whole lifestyle around. I used to be very hard to get motivated, but they had me working out every single day, I was so happy all of the time. With their app that has meal and calorie tracking, lessons, workouts, and useful weight loss tips, it was highly effective for me and they are rated VERY well. However, if you were looking for something more cost friendly, that is pretty much just the medication and no extras, I would go with alt RX. But please, go anywhere else but here. Ro can take days to respond to you. They always say that they care and they are here for yo lol. I am not over exaggerating when I say worst customer service I have ever gotten from a business.. they only care enough in the beginning to get your money.
Response from RoSep 23, 2026
Hi Katlyn - I'm sorry to hear services were not as expected for you but I'm also happy you found a service that works well for your needs! I have forwarded your concerns to the relevant team for their review and consideration as we continue to improve and grow. We sincerely apologize for the inconvenience this has caused, this is not the kind of experience we want you to have here at Ro. Best wishes on your weight loss journey!
Angie H.
They make it easy and less stressful and affordable to pay out of pocket Insurance wont pay for it pharmacy wants to charge 1400 a month huge price gouge ridiculous so now im waiting for my wegovy to be shipped in the mail so I can finally start my weight loss journey thank you 😊
Kathleen F.
The response was quick and simple to signup but when you need any urgent response, you need to wait days. Went to request my next shipment, they gave me the date, I’ve been trying every which way to delay by a few days, to no avail!!!!! So now what, the medication will be sitting on my porch for days!!!!! Extremely frustrating!!!!
Response from RoSep 23, 2026
Hi Kathleen - I'm sorry for any frustration. It looks like your issue was taken care of in your account but if you have any further concerns please email us at [email protected] - we're happy to help!
Rich H.
I just started the process yesterday, and so far it has been very positive.
Jade D.
Ro is so user friendly but at the same time very thorough with their intake process to make sure you’re getting the best care and option for you.