Scott K.
Very easy to use website
Very easy to use website. Quick and in-depth at the same time. Best of all great prices.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Scott K.
Very easy to use website. Quick and in-depth at the same time. Best of all great prices.
Janet Hayes H.
Very professional and efficient!
Peddle C.
Horrible, horrible customer service. Charged for a membership I never requested on top of the medication. Got violently ill following the first shot and no one would respond. Do not recommend at all.
Response from RoSep 23, 2026
We are truly sorry to hear about your distressing experience. I'd love to help you further and investigate what happened. I'm going to send you an email to request more information so we can take care of this for you!
Deana
RO is the premise of a telemedicine company. They prescribe glp’s and should be able to care for patients. If you have 1 mild side effect they tell you to stop and see your own Dr in person. Thats fine, but if they are providing you the prescription they should be able to oversee your care, just like any other telemedicine Dr. I’m adding here that your reply below saying that you cannot find my account that’s laughable because I actually have messages on my account with some of your providers! My membership is good until October 14 although I did cancel it as of yesterday because I don’t wanna go forward with your company because it seems like it’s fraudulent
Response from RoSep 23, 2026
Hi Deana! I'm so sorry for any frustrations with your experience. I wasn't able to locate your account. I'm going to send you an email to request more information so that we can better assist you with this if desired.
Cece
Ro has had amazing turnaround times approving and delivering my product of choice. The website use and usability, navigation and organization is impressive. The price for my product is pretty much average when compared to other providers. When doing research, the companies offering lower pricing never delivered after payment.
WENDY L.
I started the process with Ro but cancelled everything bc of the separate pricing of the fees for meds and membership. I got confirmation from them via their site that it had been cancelled but today, I got charged again. This is ridiculous. Would not recommend dealing with them at all.
Response from RoSep 23, 2026
Hi Wendy - I apologize for the frustration you've experienced with the billing and cancellation process. I'm going to send you an email to request more information from you so we can take a look at what happened and try to help you out!
Rebecca F.
I had a good experience at first, once I hit 9mg for the Wegovy pill they tried to charge my account over $2000. They were really sorry about that 🙄. So to stop them, I hurried and stopped the meds and my account so I wouldn’t accrue charges. I contacted them about the problem they told me again how sorry they were for the mess up. When I reactivated my account to continue my medicine, I was told since it had been two weeks I had to start all the way at the bottom instead the dose I was scheduled for. 0/10, avoid at all cost.
Response from RoSep 23, 2026
Hi Rebecca! I'm so sorry for any frustrations with your experience. I wasn't able to locate your account. I'm going to send you an email to request more information so that we can better assist you with this if desired.
Tracy
I had to choose a medication without any guidance from a physician. I thought I would receive some input before my medication was ordered, but I was charged before I even talked to a physician about possible side effects/ benefits.
Response from RoSep 23, 2026
Hi Tracy! I'm so sorry for any frustrations with your experience. If you would like to speak with a provider or your RN coach we would be happy to help get that scheduled for you! This service is included in your Ro Body Membership. Feel free to email [email protected] at anytime and we can set that up for you!