Jason P.
Life changing
I received the help I needed fast and discreetly

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Jason P.
I received the help I needed fast and discreetly
Ese E.
It was very fast and I got my oral minoxidil quickly. The Dr was great and asked me a lot of important questions. The only thing I thought was weird is that the medication came in the most generic looking pill bottle with a homemade looking lable. The label did have all the correct information though and the pills were as described!
Glen
Spot on with customer service and professionalism. Great follow up to all services.
Lee S.
I feel like this company is deceiving. They advertise a $150/mo price to get wagovy with the first month $100. But really that’s just for a “weight loss program” which entails little to nothing except access to a medical provider with questions. You still have to pay for the drug itself, costing $600/mo cash or try to go through insurance. On top of this the emails and text reminders are way off in what’s actually going on (you’ll get a text saying you haven’t filled something out when you have, an email about a new message that was there yesterday and already read, a text saying your script is ready, when it’s not, ect.) I felt scammed. I found other companies that were much easier to work with, and not going through one of them. I lost $175 (100 to start and 75 for labs) with this business and still never saw the medication. Be cautious!
Angie M.
Company has great communication, responds quickly and at home test super easy with quick results.
Sarah C.
RO is a wonderful resource for patients! I feel supported and cared for and my problems are solved.
Eva D.
I heard that I can receive an online weight loss drug and it requires a simple online submission that has to be reviewed by a health service provider. I understand that such eval requires lab results and a more comprehensive evaluation based on my medical history, but what I was furious about is that Ro started charging me a monthly fee for a service that is not even approved!!!! Even my actual physician and the doctors office sends a bill AFTER services rendered. This is a scam!
Response from RoJan 17, 2024
Hi there- the $99 includes a provider consultation, blood test and health assessment, GLP-1 prescription (if appropriate), and insurance concierge. You will be billed $145 each month thereafter for ongoing care and support and unlimited messaging with your provider, convenient refills, ongoing insurance support, and health coaching for support and motivation. It does not include the cost of medication.
Laura
TERRIBLE! So I joined a year ago, looking for their weight loss shots (Ozempic, etc.) that they advertise on TV commercials. They kept telling me they were trying different pharmacies but 1 year later, I have been paying my subscription fees, getting a credit since I was not receiving anything, but when I canceled my subscription they said that they were charging me for all the months I was a member and received nothing. So they were in fact gong to bill me for 12 months of subscription fees. WHAT A SCAM!!! AND FALSE ADVERTISING! How do you advertise something you have no supply of and still cannot get after 1 year of waiting!!!!!
Response from RoJan 17, 2024
Hi there- I'm sorry to hear this has been your experience with Ro. this is not what we want to hear from our patients at all. I am reaching out to get more information from you to make sure you were not charged for those months.