RoReviews of ro.co

Ordering from Ro is always smooth sailing. Everything is handled in a timely matter and accurate.

Quick service with outstanding support!!! Give them a try!!

Super easy, very fast response from staff and doctors, over all an amazing experience. Definitely glad I came across them.

I applied online for the weight loss program and was denied without a reason.

I've tried multiple times to deactivate my account. They still charged me! I just got an email that my lab kit just got shipped. I want nothing to do with this company. I'll call and it says to email them. FYI I didn't get a response. Don't do it. Go to henrymeds!

A great idea but it seems they went live prior to thinking though scale. It took me a full two weeks to get a proper reply to a simple request. In that time I get loads of reply's that were not helpful, contained false information, or just did not address my inquiry. Seeing the lab request (the first medical step) came to me without a signature from a medical provider I asked for copy with a signature from a board certified medical professional. After the two weeks detailed above, a supervisor stated "this is not something we can accommodate". When I pressed for the "why" the details were lacking and I felt that it was a bit too "scammy" for my taste. I would recommend trying them again in a year, hopefully they will bring in some executives with scaling experience to help them grow into the business they want to be.

On time delivery at an amazing cost.

Responsive and professional.