RoRo is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Lorna Danielson M.
Does anyone know how you can get in touch with anyone from this business? Phone number? I ve sent numerous emails and no one gets in touch but they do take my money!!
Response from RoMar 5, 2024
Hey there- the best way to get in touch with your Care Team is via the Care Center. You can reach them directly at my.ro.co/chat.
Barry V.
After dr approved my med they sent me an email stating I was approved for the medication then they sent me another message that my insurance had approved medication and they sent my script to my pharmacy. Thee days later I call pharmacy and they have no record of script. I contact RO to find out what happened and so far I have wasted 3 days being tossed around to people who say they want to help but never do.. still have no script this was a waste of 99 dollars and three weeks of my time.. don't waste your money have your doctor get what you need update they just charged me 145 to my card and I still am showing no script with my pharmacy, I got the letter from my insurance provider approving the script but have no script to fill.. don't do business with this company
Response from RoMar 5, 2024
Hey there- I'm sorry to hear this has been your experience with us. I am reaching out to request more information from you so we can look into what's going on with your prescription. It's likely that your pharmacy does not have the medication in stock- which is why it is not showing up in their system.
Larry F.
Nearly impossible to cancel, before you sign up for this product. look around and see if you can find out how to cancel. I'm still looking, I sent 10 emails with no reply
Response from RoMar 14, 2024
Hey there- to cancel your membership follow these steps: 1) Log in at my.ro.co and click on ‘plan’ on the white card that says Ro Body Program. 2) Select ‘cancel plan,’ which will allow you to cancel.
Jerald Norton S.
this site was very easy to use and hopefully they will respond back as fast as they did in the beginning.
Donna L.
Easy, private, prompt response with communications
Virginia H.
It was a great experience fast quick service, great advice, someone always available for assistance.
Stevie H.
Easy use and ordering
Miguel R.
Easy Dr. Consultation and quick to mail prescription
