RoReviews of ro.co

I have used this company before. Ro makes it easier to access cosmetic treatments such as eye lashes growing treatments, skin care treatments, weight management, ECT. I appreciate the access, as well as the care team in making sure treatments are safe.

I have needed help with my insurance and my care team for the last two weeks. I have sent over five messages to my care team and ro.com and receive note reply. I am now out of medication and dead ended in my care. The only thing that Ro has done is take money for my subscription over the last month and a half.

Been with Roman for a number of years, love the service and the product is top quality, highly recommend this provider!

I recently engaged with Ro’s services in hopes of achieving my weight loss goals, only to be met with profound disappointment and frustration. My experience with Ro felt like a bait-and-switch tactic, exploiting the vulnerability of individuals seeking to improve their health. Upon signing up and paying a membership fee, I was optimistic about the support and resources I would receive. However, my hopes were quickly shattered when I was informed that the recommended medicine was either not covered by my insurance or exorbitantly expensive, rendering it unattainable for most individuals. Even for those who could afford it, the medication was not readily accessible. This revelation left me feeling deceived and taken advantage of. It’s disheartening to see a company prey on the insecurities and desires of people striving to better themselves. Ro’s business practices not only lack transparency but also demonstrate a disregard for the well-being of their clients. In conclusion, my experience with Ro’s was nothing short of a disappointment. I caution others against falling victim to their misleading tactics and urge the company to reconsider its approach to serving its customers with integrity and honesty.

The only got one star because that was the lowest you can go. DO NOT TRUST THIS COMPANY WITH YOUR HEALTH AND MONEY. My wife started the process to be evaluated for the injectable weight loss drugs six weeks ago. She paid a substantial initial fee to Ro. She had to pay for the required lab tests and was eventually approved for the program. RO emailed her saying her prescription was available at our preferred pharmacy. That was over a week and a half ago and the pharmacy has no record of a prescription. We have reached out to RO via email and via closely guarded, secret phone number that tells you to email them. The standard answer is they will get back to you in 5 days, though the phone message states they will respond within 48-72 hours. All of this is very poor customer service. While they are screwing around not answering our calls or emails I see they have billed us again for the next month of the program. DO NOT GO NEAR THESE FOLKS. IF the cannot provide a telephone number to a human who can help you and do it in a reasonable time, they are damaged goods. Lilly pharmaceuticals has a program that can help and DOES what RO says they can but won't. (I don't work for Lilly, but they at least do what they say they will.)

I’ve tried similar online services, but this is by far the best.

Customer service was helpful. The pills work great.

So far so good! I have been given kept abreast as to what to expect and a time line. I am at the beginning of my journey and still waiting for a decision as to what medication I will be using and the availability. Fingers crossed that I will be on the road within the next couple of weeks.