RoReviews of ro.co

I had a great experience, because the at home kit was easy to use. The only thing that I struggled with was not being able to talk directly with someone other than chat conversation and waiting for a response. This process save a lot of time and stress.

They always treat their customers well

Started out great over a year ago. Great idea. Could be a great service. I really think they weren’t prepared for demand. It takes a week to hear back from anyone. They’ll take your money every month and then give you the run around about your medication. I have been waiting over a month for a refill request. This has become a monthly occurrence. And instead of keeping me on my dose that works, they make me start over at the starting dose every time. Even though it’s their fault. My pharmacy can get the medication in two days even if it’s out of stock. It’s a different doctor every time I get a reply so I have to repeat myself over and over and over and over. Get told one thing by one doc and another thing by another doc. There’s no continuity of care whatsoever. They don’t care. They also charged me my monthly fee 4xs in one month once. No one could tell me why that happened. Awful experience. Would never recommend.

They gave me a prescription for wegovy knowing that it can’t be filled, but kept charging me a monthly fee even though my prescription hasn’t not been filled. There is no contact number. Takes over three days for a response. They claim the pharmacy's put you on a waiting. CVS and Walgreens said there is not waiting list. They refuse to refund me. They say they will reach out, but they never did. Their replay is word by word copy for anyone would have a negative review. If you call their telephone number (833) 679-147. It says you must email them for anything. Check out the their number yourself and see if you can get a live person.

Mostly a good experience, however website has some kinks in it. Unable to have prescription refilled in a timely fashion as my feedback was never received although logged in. I do not think the website is user friendly. I do think the physicians are great to respond!

I paid the initial $99 to began the weight loss program for Wegovy. I was than informed the prescription is out of stock and has been since last year. When I asked for a refund I was told the $99 is non-refundable even though they know this prescription is not available. This has been a horrible experience. There are still commercials showing today about Wegovy which is false advertisement. The medicine is not even available.

As good as I hoped

It was fast and got results next day