RoReviews of ro.co

The providers would rarely read the history or notes, ask the same questions over and over because they didn't pay attention, the refill process was challenging and there was no way to speak with anyone except through the app. When I had side effects upon increasing dosage, one provider agreed to decrease the dosage and when I went to refill another provider said I couldn't be on the medication anymore despite my doctor and cardiologist agreeing that decreased dosage would be fine. When I tried to respond the provider had shut off my account and I got no response from anyone. Terrible experience the whole 5 months I was with Ro.

Information provided on the product was informative and easy to understand. Ease of ordering, updates on shipping, step by step instructions on taking medication. I feel very comfortable with this company. Also, the ease of getting into your account.

A healthcare provider is always available. Very easy instructions and easy and painless injections.

Hot and cold, the doctors seemed to be on doing the best that they can with communication and execution at times but still fell short on promptness, if 2-4 days go by and I have to follow up for a response then it’s substandard, overall it’s not sufficient enough for me. I went through a back and forth about 3-4 times. The issue with the copay of $600 with my insurance for meds vs $30 I was paying before, never got resolved so I gave up. Worthless and a waste of time.

Easy to use website, and done from the privacy of my home.

I love 💘 you guys

I really feel scamed also. I have paid for the medication and the status shows "HELD". I need to know why ASAP!! Update- The status is now showing "shipped". Hopefully I get it. Will update when I do! Update- Received my med today, hopefully it works.

I love the product but was disappointed the my renewal was delivered a week after I ran out of the product. It should be automatically renewed so it comes in enough time were you don’t run out.