RoRo is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Molly P.
Very helpful, cost wasn’t really expensive quick review and response of medical history and gave all information about product hood or bad videos of how to use the medication and follow up with any questions or concerns daily
Emily S.
Not helpful at all. Would give 0 stars if able. They take your money and tell you you’re approved. Then waste your time for over a week before having the NP tell you you’re actually not approved and good luck.
Danny
The app is quick and easy to use!! Very convenient to use from home and on the go!
Kim G.
They take forever and I went with a different company (measured) and almost immediately not even a week they have almost gotten me my medication with the prior authorization being done and everything. And it will be a week tomorrow so with Measured it's all done in less than 6 days. I was with ro for over a month and they never even got the prior authorization sent in. It was truly a waste of money and time and effort
Emma K.
I went to the website because it said I could get Zepbound for $145 a month. The website asked me a bunch of questions and said I qualified, then had me put a card on file to proceed and said I was signing up for the monthly prescription which gets billed $145 every month. After the providers reviewed my information, they said my insurance doesn’t cover it and I’d actually have to pay $300-$500 monthly for the prescription ON TOP of the $145 monthly consultation fee. Like what?!?! My primary care doctor charges half that and definitely doesn’t charge any kind of monthly consultation fee like what?? I’m convinced these 5 star ratings are all fake.
Loretta
Immediately after I signed up (within minutes) I learned i can't take the medication. I tried to cancel and Ro refuses. They're collecting the monthly cost from my bank and refuse to stop.
David B.
Confusing payments, confusing everything. When i cancelled my subscription, they cancelled my order which I did not do. They refunded me $99 of the $349 I paid and gave me nothing. Do not fall for this BS.
Zack K.
This company is a scam. If you use the insurance checker, they will automatically tell you they can get you approved. It's a lie. They only tell you that so you'll pay the $145 monthly fee. Once you pay the fee, they'll tell you insurance denied your request. Then they offer GLP1s at a ridiculous price, $500+. I've since gone to a local compounding Pharmacy in Pittsburgh that offers the same for $150/month all in. No shady advertising to get your money. If you can afford to pay $500-$1000 for the medication and the $145 monthly consulting fee Ro is the company for you. If not, look for a local compounding Pharmacy near you. What Ro sells is compounded drugs anyway. Good luck. I'm sorry to those that Ro has burned like me.
