RoRo is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Claim this listing7,254 approved reviews, newest moderated first
Edith
This company is not worth the 145 "ongoing health care" services. Its is a bait and switch tactic worthy of the scummiest used car salesman. No support no refunds. If they is a pharmacy nearby that dispenses this medicine GO THERE.
Makenzie D.
No not use. They make you speak with a "care" team (which is an AI and no real responses to questions) that adds an additional $150 without telling you they're charging.
Michael S.
You’re expected to pay $150 a month for their healthcare, yet they won’t respond to messages regarding your healthcare. They don’t seem to know how to analyze insurance because the pharmacy wouldn’t fill my script. CVS said they needed authorization. I would avoid this company. UPDATE: They refunded me for the body plan thing. They say they have extensive wait times because of the workload.
James D.
Reliable, timely and cooperative
Mary D.
They give you a tiny amount of meds make you think your paying $145 month the next month still a tiny amount and charged $259. Only checked in on first week then just sent meds week 4. Horrible company
Lisa P.
Very professional. Great service. Trustworthy. Effective. Excellent customer service.
Lucy
Terrible customer service, 3-5 days to receive an answer to any question or issue you have. Received my meds 3 days after it was shipped all defrosted and warm. I guess I have to wait for 5 days before anybody can help with that. They charge you on time though!
Dalia A.
Worst customer service. You can ask a question and they say they will get back to you in three days but don’t. And when they do - they do not directly answer your question. So you have a follow up question and again are told to wait. This went on for close to two weeks. No phone number at all to call.
