Neil C.
Great services
Great services , Great Products very dependable !

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Neil C.
Great services , Great Products very dependable !
Jeremy S.
Ro is the most professional and safe choice
emily W.
So I made the mistake of signing up for RO because they seemed like the cheapest option for the weight loss programs using the glp-1 medication. However I was completely wrong. They lie to you and trick you into signing up by saying it's only $145per month, but what they don't tell you is that the $145 doesn't even cover the medication and if you want that them it starts at $200 more and goes up from there. And during the whole sign up process nowhere does it tell you any of that information. You don't find out until after you pay for the first month and then you get a message saying that the "care team or whoever" needs more information, then a you go through the pages it comes to the end where they have you choose the $200+medication. So firstly they lie about the prices and then second, idk what medication to choose, i am not a doctor and don't know what the best one would be so why would I choose before I even see a Dr instead of discussing it with the Dr and us both going over the options. Overall I feel as though this is really scammy and honestly not safe at all! I really hope that sleezy companies that prey on people in need will end up getting shut down because this has to be illegal.
Response from RoJan 30, 2026
Hi there. We’re sorry to hear how frustrating this experience felt. The enrollment fee covers the medical intake and provider review, with medication costs billed separately if prescribed, and treatment options are reviewed by a licensed provider to determine what’s appropriate. We appreciate your feedback and aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/
Jen
Scammy pricing…I got sucked in with the offer of weight loss meds for $45, but then the actual GLP-1 products are $150 and up (with their “discount”). On top of this, they have a “body membership” fee that they charge each month which is $45 for the first month and then goes up to $145 per month after that. They don’t allow you to get the medications without this additional fee. I would have been much better off doing better research to find a company that offers more transparent pricing.
Response from RoJan 30, 2026
Hi there, we're sorry to hear about your experience. Aside from the personalized treatment plan and insurance coverage assistance, the membership covers things like metabolic testing, monthly check-ins, unlimited messaging, nurse coaching, and access to ongoing care that is needed during your treatment journey. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/
Jo Anna K.
BEWARE! Ro charges a NON refundable membership fee. All of this happened within a couple of hours. I was offered a very low dose of GLP1 and declined the RX. I was formerly on GLP low dose that did not work for me. RO prescribed an even lower dose. Since this was a waste of my money based on my history, I requested a cancellation. RO would not refund my membership fee. STEER CLEAR of these tactics.
Response from RoJan 30, 2026
Hi there, we're sorry to hear about your experience and any inconvenience caused. If you were on a higher dose before enrolling at Ro but have been off the medication for more than 2 weeks, restarting at a lower dose helps your body safely adjust again after time off and reduces the risk of side effects. The provider can gradually increase the dose as your body tolerates it. The $45 enrollment fee covers your initial provider consultation.
Linda C.
Eerything is right on time and the update is marvelous
customer
Very quick delivery and it arrived cold too. Easy to order.
Unhappy
Initial interest in GLP-1 pills for a special price.. $45.00. After going through the verification/approval process, they only offered injectables for $99.00 or $299.00. The reason the company gave for only offering injectables was having Medicare. This makes no sense since the medication would not be submitted to Medicare for coverage, but paid for out of pocket regardless of the form the medication is in. Next, they again offer injectables or give the option to cancel. If you cancel, they say the initial $45.00 is not refundable. Wanted to select negative stars.. unable to purchase the Wegovy Pills as advertised.
Response from RoJan 30, 2026
Hi there, we're sorry to hear about your experience. If you are enrolled in any government healthcare program (Medicare, Medicaid, Tricare, etc.), unfortunately you are not eligible to receive Wegovy pills through Ro. Certain federal government insurance programs impose mandatory billing requirements on providers, making covered patients willing to pay out of pocket for the medication ineligible. We will reach out to you for more information to see how we can help!