John C.
Fast friendly service
Fast friendly service

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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John C.
Fast friendly service
Cheryl N.
Well I have not gotten my medication yet(they said 3-4 days) but overall I feel like the questions asked were understandable and easy to understand. I will be anxious to see how I progress and how the medication will work.
Unsatisfied
Completely unsatisfactory. At first they accepted the TASC card. Then they didn't. I used another card and asked that my 2nd delivery be expedited as I had run out of Zepbound. I received a response too polite and "perfect" to be anything other than AI generated. "It" "promised to do anything it could to make sure the delivery was in time. The prescription finally arrived almost a week later. The $145 monthly "subscripton fee" is a rip off. Call your own doctor. Have them contact Lilly Direct. It's a much better and more transparent source for weight loss meds.
Response from RoJan 30, 2026
Hi there. We’re sorry to hear about your experience and understand how frustrating that must have been. We can reassure you we have a real support staff of licensed professionals and patient advocates available to help support you on your journey. Aside from the personalized treatment plan and insurance coverage assistance, the membership also covers things like metabolic testing, monthly check-ins, unlimited messaging, nurse coaching, and access to ongoing care that is needed during your treatment journey. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/
Jerry R.
To much money for what it is! $700 for meds and then a monthly membership on top of it?? No that you! Went to my Dr and had the same meds prescribed during a wellness visit that was covered by insurance. Meds were $4.95 for 90 days supply of 20mg generic cialias!! That is a straight up $695+++ savings not counting the monthly fee. Stay away from this rip off company if you value your hard earned money!
Response from RoJan 30, 2026
Hi there. Thank you for reaching out, we're sorry to hear about your experience. Medication prescribed for our sexual health patients do not require a monthly membership fee. You can learn more and find transparent pricing on our website here: ro.co/erectile-dysfunction/
Silke B.
Easy to use site. The prices are also great
Nicole G.
Within an hour I was in contact with a dr. The company is very thorough with my medical history. Within a few hours I was approved. What I loved the most is the monthly plans means monthly plans no lump sum all at once! I look forward to my weight loss journey!
RPK, FL., U.
Excellent web site in regard to ease of use and options. Quick response in communication and delivery of product as well as good pricing.
Ricky S.
Well I tried to signup for the new ro pill weight loss thing and I answered all the pages of online forms they threw at me honestly. I am 77 years old and I have had severe back and neck stenosis for about 10 years now and have been seeing a doctor here in town for that issue. After I filled all that out it wasn't stated up front to me that I would be paying 159 dollars for the pills monthly and their little care team plan that also cost like 145 dollars monthly. So when I saw like a charge of 149 charge for the first months pills and their 1st months discounted price of 45 dollars on my bank account the very same day I got to checking with these people what this was all about. And that's when I found out about their little additional little care plan they charge you for. And at 77 years old and walking with a cane I certainly couldn't do their little care plan of exercise. So I tried to reason with them to refund the two charges. They refunded the 149 charge but wouldn't refund the 45 dollar charge because someone had actually read my introductory info to get the weight loss meds. No where on their website do they tell you once you submit your info for the meds you will be charged the 45 dollars for someone on their end to just read it. A very deceptive company. And they dont list a phone number so you can't file anything with the BBB in their state. Beware of these RO people
Response from RoJan 30, 2026
Hi there, we’re sorry to hear about your experience. The $45 enrollment fee covers the initial medical intake and provider review. Medication costs are separate and will depend on if you use your personal insurance. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/