RoReviews of ro.co

The customer service is horrendous. I feel they are stalling sending the medication to charge me $145 per month. So far, I have hit nothing but constant obstacles. Another mistake and I'm canceling and asking for a refund.

Worst company ever, ripoff with their fake doctors and overpriced scams. I wish I can find a way to shut them down.

As with several others, deceptive pricing practices. I will not recommend this business. They should learn that one Opps wipes out all the atta boys, and in these times, people online have an extensive audience. They should consider whether the deception is worth the negative advertisement.

When you say you'll get back with me you do.

Easy ordering and reasonable cost

Exceptional guidance and follow up. Easy to follow educational opportunities through videos.

So far everything has been great. I just started this "journey" and have been nervous about starting any kind of GLP, but the people at Ro are very communicative and have been great about easing my anxious thinking about the process. They are very quick to communicate and seem to care and want to be included in my experience!

THIS WAS MY TRUST PILOT REVIEW: my 3rd month shipment was delivered by FedEx into a snowbank 100 feet from my front door. The medication was covered by our service department when they plowed the street. Two days later I realized that the package was out there in the road-salt bank in 10degree weather. I didnt' feel comfortable shooting myself with potentially frozen medication so I requested that a new batch be sent out. "RO" said they were sorry for the inconvenience, but would do nothing about it except charge me another $349 to send out another batch. I refused to pay and cancelled my account. Bad customer service. THIS WAS ROs RESPONSE Reply from Ro Jan 30, 2026 Hi there, we're sorry to hear this was your experience - this is not the service we aim to provide. We would appreciate the opportunity to investigate this further and see how we can help. We're sending a request for more information. LIARS: THEY NEVER ATTEMPTED TO GATHER ANY ADDITIONAL INFORMATION FROM ME. I HAD NOT ONE REQUEST. FIRST OF ALL, THEY HAD ALL THE INFORMATION TO BEGIN WITH, BUT DID NOT FEEL THE MEDICATION WHICH SHOULD NOT BE FROZEN ACCORDING TO THEIR DIRECTIONS WHICH WAS LEFT FOR TWO DAYS IN A SNOW BANK IN 10 DEGREE OHIO WEATHER THAT I PAID $349 FOR WAS WORTH REPLACING. THEIR SHIPPING COMPANY DID IT, NOT ME. BUT THEY LIED ABOUT CONTACTING ME TO RECTIFY AND THEY SIMPLY SAID THEY WOULD BE HAPPY TO SEND ANOTHER SHIPMENT FOR ANOTHER $349