RoRo is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Edward S.
TERRIBLE. I TOLD YOU TO CANCEL MY ORDERS AND REFUND MY MONEY SINCE YOUR YELLOW GUMMIES. DID NOTHING FOR ME. I HEREBY RENEW MY REQUEST.
Response from RoMar 9, 2026
Hi there, we're so sorry to hear this was your experience and understand how this could be frustrating. We would appreciate the opportunity to investigate this further and see how we can help. We're sending a request for more information.
Jesse
Their customer service and ability to relay clinical information in a timely manner, and their order fulfillment timeline are far superior to other compounded med companies!
Jeffrey W.
I feel heard and cared for. The physicians are incredibly attentive and are very helpful. The correspondence is nearly immediately and they provide constant updates. I love ro and my confidence has never been higher. I HIGHLY recommend Ro to everyone if you're struggling with anything that you want to be discrete. Thank you for everything Ro!
cp
no weight loss - felt like I was taking a placebo. They are scam - they suck you in with a base price for the pill and then charge you an additional $145 per month for what they call consultation fees which is just you logging into their site and answering questions.
Response from RoMar 9, 2026
Hi. Thank you for sharing your experience - we’re sorry to hear it’s felt disappointing so far. With the Wegovy pill, many people don’t notice significant weight changes in the first few weeks because the starting dose (1.5 mg) is just 6% of the full 25 mg dose reached by Month 4; early doses are meant to help your body adjust and minimize side effects, not drive maximum weight loss right away. We understand how frustrating that can feel and appreciate you voicing your concerns. Please reach out to [email protected] if you would like any clinical guidance.
jonathan S.
If I could give zero stars I would. They push $145 price everywhere before you sign up making it appear as if that is the price you pay for your meds. AFTER you sign you find that is just a monthly membership fee and they clearly tell.you the meds are extra which makes them more expensive than many other options. I also have a difficult time believing all of these 5 star reviews are legit.
Response from RoMar 9, 2026
Hi there. Thank you for sharing your feedback, we’re sorry to hear this experience felt frustrating. The $45 covers the initial consultation, and the $145 monthly fee supports ongoing care, while medication costs vary depending on whether you use insurance. For many members, using insurance can significantly lower medication costs compared to cash-pay pricing, and we’re always happy to help clarify coverage details. More information can be found on our website here: ro.co/weight-loss/pricing
Mariana del C.
It’s impossible to speak to anyone over the phone to explain why I need a refund on my subscription, but what I do know is that I was charged for it without receiving any consultation or medication at all.
Response from RoMar 9, 2026
Hi there. Thank you for reaching out, we’re sorry this has been frustrating. If you were charged, it would have been for the initial consultation questionnaire you completed for provider review. We’ll reach out to you directly to confirm what happened and make sure you received the support you needed.
wendy_hebrews
Do not trust the initial prices shown on the website. After they get your $45 to start treatment the price jumps to twice what the initial quotes are. They also charge you $145 monthly above what you pay for your Rx.
Response from RoFeb 25, 2026
Hi there. Thank you for sharing your feedback, we’re sorry to hear this experience felt frustrating. The $45 covers the initial consultation, and the $145 monthly fee supports ongoing care, while medication costs vary depending on whether you use insurance. For many members, using insurance can significantly lower medication costs compared to cash-pay pricing, and we’re always happy to help clarify coverage details. More information can be found on our website here: ro.co/weight-loss/pricing
Jo Ann R.
Ease of use and timely response
