Gina V.
Great customer service and quick…
Great customer service and quick response to my questions! Love how easy it is to use their app and get my meds to my doorstep!

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Gina V.
Great customer service and quick response to my questions! Love how easy it is to use their app and get my meds to my doorstep!
Heart W.
The ad campaign with Serena Williams and the focus on reducing stigma around use of these medication gave me a sense of trust in the company. The lightning fast response times from support staff and my physician were unsurpassed and I will have my medication in under a week. I feel sure that Ro will continue to support me in my weight loss journey and that I will be able to access support as needed.
Kathleen P.
I just started this program, I've really had no experience yet. Please give me time to see things work out ,
Jackie M.
Very easy app and website to use. All of the information you need is at your fingertips. The new patient offers are great! I received my medication the very next day after signing up and the doctor approving everything. I’m hoping this helps to kickstart my weight loss journey.
Donald L.
Professional
Shawn
Customer service was great and quick response to my questions
Mel T.
Started Ro only to be sent my medications 10 days late. No refund or even a partial refund for the delay. Go with a different provider.
Response from RoMar 9, 2026
Hi there, we're so sorry to hear this was your experience and understand how this could be frustrating. We would appreciate the opportunity to investigate this further. We're sending a request for more information.
Joe
Great service & support