joyecauthen
Great follow up from the company after…
Great follow up from the company after initial contact.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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joyecauthen
Great follow up from the company after initial contact.
Tonya
I paid $45 for 1st month and was told the following month would be $100. However, $149.99 was taken out my account 1 week later.
Sean W.
The product works very good
Dawn B.
I didn't understand all the charges that went with it. I thought i only needed to pay the 149.00. Nope they want other fees. Now im out 149.00.
Response from RoMar 10, 2026
Hi there. Thank you for sharing your feedback, we’re sorry to hear this experience felt frustrating. The $45 covers the initial consultation, and the $145 monthly fee supports ongoing care, while medication costs vary depending on whether you use insurance. For many members, using insurance can significantly lower medication costs compared to cash-pay pricing, and we’re always happy to help clarify coverage details. More information can be found on our website here: ro.co/weight-loss/pricing We'll send you a request for more information to see how we can help!
Debra J N.
Quick responses to my questions. Also helpful information as far as any concerns I had.
Brandon
Very informative. Plenty of messaging to answer your questions or any concerns. I have been prescribed Zepbound and look forward to testing it out. I am hoping that I can lose allot of weight. Thank you for your support so far in my journey.
Rocco S.
I was told one price and then got hit with a higher price. They don’t tell you the 145.00 is per month plus 299.00 So it’s 445.00 a month after you give your card number then they let it out that it’s fir the service and the 299.00 is for the stuff They don’t tell you up front Oooooo 145.00!! Then reality lol
Blenda T.
I just enrolled and the process was simple. I researched MANY other companies ies & found Ro was the best for coat & assistance throughout my journey. Hoping that the experience continues to be as AMAZING as the beginning.