North Georgia M.
Products not covered by Aetna, and they are expensive.
I went through the lengthy questionnaire and then received an email stating that my insurance would cover Ro products. That was a lie. My insurance does not “cover” any of it. I keep receiving the same email over and over, but I do not see an unsubscribe option anywhere, and now Ro has a lot of my personal data to sell. I regret ever clicking on the Ro link. The spam-ish emails from Ro won’t stop, and the products are expensive and potentially dangerous (according to the warnings that they are required to share while selling products in the U.S.).
Response from RoMay 1, 2026
Hi there. We’re sorry to hear about your experience and understand your concerns. Our insurance check is meant to estimate potential coverage, but final coverage is always determined by your insurance provider and pharmacy and can vary. You should be able to manage or unsubscribe from emails using the link included in those messages. If you’re having trouble or would like assistance reviewing your account or communications, we're reaching out directly to assist!



