Judy C.
The journey is real.
They made the processing easier than I expected. I felt safe. Excited to start my journey.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Judy C.
They made the processing easier than I expected. I felt safe. Excited to start my journey.
Scott
product worked well
Troy
Ro absolutely nailed it when it comes to communication. From start to finish, everything was clear, timely, and actually helpful, not the usual runaround you get with most companies. What really stood out is how responsive and organized they are. You’re never left guessing what’s next or waiting days for a reply. It’s rare to find a company that respects your time like that. If more companies operated like Ro, life would be a whole lot easier. Highly recommend.
Ryan B.
I had a reaction to the medication and the prescribing doctor said to stop taking it. He said he would cancel the order. I later received a $145 membership fee charge which they would not refund stating it's separate from the prescription cost. The doctor did not inform me that I would also have to cancel the membership. They charge $145 for the membership and $199 medications. Total scam, do do business with Ro.
Response from RoApr 15, 2026
Hi there, we're so sorry to hear this was your experience and understand how this could be frustrating. We would appreciate the opportunity to investigate this further and see how we can help. We're sending a request for more information.
Jay E.
The fact that it’s a legit website and does what it says it will do
Lottie M.
If I could give this company a zero, I would! An absolute scam. I've been waiting for a MONTH to hear that my insurance company denied coverage. In the meantime, I've had several charges on my credit card that I questioned. My insurance company NEVER received a coverage enquiry. DO NOT USE THIS COMPANY!
Response from RoApr 15, 2026
Hi there. We’re sorry to hear about your experience, this sounds frustrating. Insurance reviews and prior authorizations can sometimes take time and involve multiple steps, but we understand how concerning delays can be. We’d like the opportunity to take a closer look at your case, including your insurance inquiry and billing, to help clarify what happened. We're reaching out to you directly so we can assist further.
Dave Z.
The website is easy to use and it is setup to notify you every step of the way. You are not left wondering what the status of the medication is or whether you can even take due to reactions with other medications. Instead you are notified promptly throughout the process.
Tamara J.
It was easy to get in touch with them ,When I emailed , I literally got a response with in the hour