Julia
Rosalia was wonderful
Rosalia was wonderful. She was friendly, helpful, flexible and did everything to find us the right products and made us feel heard and important.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Julia
Rosalia was wonderful. She was friendly, helpful, flexible and did everything to find us the right products and made us feel heard and important.
Shawn B.
The process was very easy. The provider always answered my questions in a timely manner and he was very easy to communicate with. from the time I signed up to the time my medication was shipped was Les than 24 hours.
Gavin R.
So far this company has been wonderful. It took me little time at all to get this started and approved.
Collette D.
Signing up and navigating my health needs was a very simple process with Ro. Very responsive communications & follow up next steps. Waiting for my medication ~ hoping it’s as easy as it was joining.
Henry S.
Communication was horrible. No way to contact anyone at Ro. The site has nothing but FAQs, and no phone number or email to follow up on questions.
Response from RoJun 5, 2026
Hi there, we’re sorry to hear about your experience and understand your frustration. Patients can contact us through their account messages, and non-members can reach our support team at [email protected]. We appreciate your feedback on communication and accessibility. We’d like to learn more about your experience and help where we can, we’ll be reaching out directly for more information.
Leslie B.
Mi experiencia fue excelente y satisfactoria por ser parte de Ro
Kyla K.
The application was very easy to process and the providers were knowledgeable and assisted in a timely manner. I have yet to try the product but the service so far has been exceptional.
Elitania G.
Ro has been a life changer. My experience has never been better, I lost 21 pounds in 3 months. The weight just literally melted off 1-3 pounds a week. It curbed my appetite a lot and i don't crave any junk at all, in fact, i crave greens. My clothes fit better and I feel physically and mentally better about myself, I feel confident again. Still have ways to go but I know I will hit my goal soon.