Kimberly D.
So far so good
So far so good

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Claim this listing7,254 approved reviews, newest moderated first
Kimberly D.
So far so good
Jayden M.
I got AIDS from one of their dirty needles. It was my birthday, too.
Response from RoJun 5, 2026
Hi, we take patient safety extremely seriously, and this claim is very concerning. We’d like to learn more about what happened and review the situation further—we’ll be reaching out directly for more information.
customer
Product options, price transparency and excellent communication!
Albert C.
I was told the first month would be $39.00 so I signed up. Then I was charged the $39.00 and a $149.00 for the first month , I am not very happy.
Response from RoJun 5, 2026
Hi there, we’re sorry for any confusion around pricing. The Ro Body membership and medication are billed separately: membership starts at $39 for the first month and includes provider support, while medication costs vary based on the treatment prescribed and whether you use insurance or pay cash. We aim to be transparent about all costs, and full pricing details can be found at ro.co/weight-loss/pricing. Please reach out to [email protected] for any additional assistance - we’d be happy to answer any questions and provide additional clarity.
Tammy W.
I was approved, the payment was taken from my bank account. 5 days later still no word on shipment. I keep checking my email. I tried tracking. A label was created but no word on delivery date. Not cool Ro
Response from RoJun 5, 2026
Hi there, we’re sorry to hear about your experience and understand your frustration. A shipping label being created doesn’t always mean the package has been picked up by the carrier yet, but we understand how concerning it is not to have an estimated delivery date. We’d like to take a closer look at your order status and help provide more clarity, we’ll be reaching out directly for more information.
lynne clouse M.
I'm happy to start to lose weight...
Jerrie
Very simple process with support when needed
Sarah Garcia S.
The process and steps to take were easy and fast.