Patrick G.
Excellent advice
Excellent advice. First, the focus on safety, then efficacy, then cost. Essentially, like having a consult with GI, Bariatrics, and PC to determine suitability, with the convenience of not leaving the house.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Patrick G.
Excellent advice. First, the focus on safety, then efficacy, then cost. Essentially, like having a consult with GI, Bariatrics, and PC to determine suitability, with the convenience of not leaving the house.
Thea P.
The process was effortless. I waited a long time to reach out after my insurance stopped paying for assisted medication weight loss. My insurance company had my doctor’s office trying to jump through hoops with unnecessary prior authorizations that they continued to deny despite my choice of wanting to use medication assisted weight loss. I haven’t received my medications yet, but it was a very fast and easy process and my meds are on the way.
Greg T.
So far my experience has been terrible. Ordered and was approved 1 week ago. Website says it takes 1-4 days to process but its been 7 days and it still shows its processing. Can't find a phone number to actually call and speak with someone to ask why its delayed so long. Not happy so far
Response from RoJun 5, 2026
Hi there. We’re sorry to hear about your experience and understand your frustration. We’d like to take a closer look at your order status and help provide more clarity. We’ll be reaching out directly for more information.
Mrs Barbara Van D.
Responses were timely. I have not received my medication yet but all the information provided ahead of time has been very helpful
Lisa G.
Timely response
Barry M.
Quick and user friendly
Anne W.
I think the cost of the plan and meds are a bit deceptive until you feel like you’re in it too far. I will give it a try for a month
Yasmin M.
How fast RO got back to me