RoRo is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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John B.
It was not made clear there was a $149.00 reoccurring "Membership" fee PLUS the cost of the medication. Minimumly $300.00 per month is too rich for my blood. If it was the $39.00 fee I was charged, I could maybe justify the cost. That charge was just to see if I was eligible. So in my mind they're a little deceiving.
SYLVIA S.
I have just signed up so I am in the beginning stages of this process and so far, everything is going smoothly.
D.G.
The appoitnemtn process and approval is fairly easy but have been waiting for 10 days and hve not recieved the prescription/meds. Maybe will change to 5 star is refill is easier.
Dee
They entice you with low prices for medications, but then dont reveal they ALSO charge an additional $149/mo for a "membership" that doesn't include the cost of medication. Straight up deceptive practices.
Response from RoJun 5, 2026
Hi there, we’re sorry for any confusion around pricing. The Ro Body membership and medication are billed separately: membership starts at $39 for the first month and includes provider support, while medication costs vary based on the treatment prescribed and whether you use insurance or pay cash. We aim to be transparent about all costs, and full pricing details can be found at ro.co/weight-loss/pricing. Please reach out to [email protected] for any additional assistance - we’d be happy to answer any questions and provide additional clarity.
Raymond kent G.
The ease of use and efficiency to get the program started
Marilyn
I ordered and paid for medication. It's been sitting in a UPS facility for a week. I can't get in touch with anyone.
Response from RoJun 5, 2026
Hi there. We’re sorry to hear about your experience and understand your frustration. We’d like to take a closer look at your shipment and help investigate further on what’s going on. We’ll be reaching out directly for more information.
Michelle C.
Very helpful. Communication at every step. Peace of mind that I have support
JB
I approached RO because I have an interest in addressing my pre-diabetes condition. While the medical professional's investigation focused on weight loss with GLP-1, I felt there was a competent review and analysis of my condition from a safety perspective.
